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Mercedes-Benz of Wilmington
Wilmington, DE
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,583 reviews
September 29, 2020
Excellent services, loaner during the services was excellent! Over all, good services... Flexible at the time of making the appointment. Flexible for me to get the time fit my schedule... excellent! Over all, good services... Flexible at the time of making the appointment. Flexible for me to get the time fit my schedule... More
by REDBLUE6643
Verified CustomerEmployees Worked With
Dru Brahmbhatt, Fred Boyce
September 28, 2020
Was amazing I appreciate the support and service I like the people there and price was okay I wish I could of got the rest of my car done the people there and price was okay I wish I could of got the rest of my car done More
by AJGUERRA1987
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko
September 28, 2020
Great Service! Fred always does a wonderful job keeping me informed about what to expect. The detail department did an amazing job cleaning my car too! Thanks!! me informed about what to expect. The detail department did an amazing job cleaning my car too! Thanks!! More
by Nicole
Employees Worked With
Fred Boyce
September 28, 2020
Easy to schedule an appointment. Repairs were completed in the time frame quoted. Staff was courteous and professional. Waiting area was clean and social distancing was practiced. in the time frame quoted. Staff was courteous and professional. Waiting area was clean and social distancing was practiced. More
by JROGUER1
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
September 28, 2020
Very helpful and considerate. They were timely, informative and addressed and issue right away and on a weekend. I have always received excellent service. I would always go back. informative and addressed and issue right away and on a weekend. I have always received excellent service. I would always go back. More
by Ryan
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
September 28, 2020
I give it a five .....i love there timely service and they are very polite and friendly.....there professional.....! The dealership and service department was clean.I would recommend Mercedes Benz of Wil they are very polite and friendly.....there professional.....! The dealership and service department was clean.I would recommend Mercedes Benz of Wilmington. More
by maryland3424
Employees Worked With
Jason Kuczeriawenko
September 25, 2020
They did a terrific job on my vehicle, very friendly service. Disappointed though for the 2nd time now, I have received my car back with grease marks all along the inside panel of my door. I think that’ service. Disappointed though for the 2nd time now, I have received my car back with grease marks all along the inside panel of my door. I think that’s very unprofessional coming from a high end dealer. I will have to think twice before going back here not because of the customer service , but because of the fact I have to clean my doors and leather each time I get my vehicle back. I think Mercedes should compensate at least something for this, Free Oil change or detail. More
by SWEETMAN, MATTHEW T.
Employees Worked With
Fred Boyce
September 25, 2020
MB of Wilmington is great. There is a closer Benz dealer, but MB of Wilmington is far superior. Sales and service are excellent at MB of Wilmington. but MB of Wilmington is far superior. Sales and service are excellent at MB of Wilmington. More
by godzukihop
Employees Worked With
Fred Boyce
September 25, 2020
The customer service is great! I really also liked the fact that I was also able to communicate by text regarding the status of my vehicle.... fact that I was also able to communicate by text regarding the status of my vehicle.... More
by JASHAE0906
Employees Worked With
Jason Kuczeriawenko
September 25, 2020
Left me unnecessarily waiting for more than one hour to tell me the recall service required leaving the car. They knew how long the service would take when I made the appointment. tell me the recall service required leaving the car. They knew how long the service would take when I made the appointment. More
by MFMONACK
Employees Worked With
I don't know as I didn't get a copy of the service slip.
