Back

Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

Directions

By Type

Showing 1,583 reviews

September 21, 2020

Pat went above and beyond with picking up my cars for recalls and giving me a loaner car and to top it off he even washed and vacuumed them for me !! More

by C.ROUPAS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
Sep 21, 2020 -

Mercedes-Benz of Wilmington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilmington.

September 21, 2020

Samy was an excellent Sales Rep. He explained and walked me through every feature of my new car!! He also advised me to call him if I have any additional questions later. Best Sales experience ever! Exceede More

by Roxannernorman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Townsend, Samy Hamza
Sep 22, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Samy here at Mercedes-Benz of Wilmington.

September 21, 2020

My car was not clean after the service, the head light needs to be reset. And I’m going to have to bring the car in to have that done, which is taking time from my day. It’s a bit of an inconvenience to m More

by gcoconut46
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Kuczeriawenko
September 20, 2020

I had my car serviced at the Mercedes dealership in Wilmington DE. Tony was very courteous and professional. Thank you Tony for the wonderful customer services. More

by CHEDAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
Sep 21, 2020 -

Mercedes-Benz of Wilmington responded

Hello, Thank you so much for your kind words regarding your recent experience working with Tony, and for taking the time to leave us this wonderful feedback!

September 19, 2020

great work, quick, efficient, caring, tony is the best, everytime i bring the s550 in!!!, they clean the car occassionally which is really appreciated as well More

by BECKERRANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
Sep 20, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2020

I am satisfied with the service i received. Jason was very courteous treating me with respect. I received a discount on the maintenance fee. However, I was not expecting it to cost so much. Thank you for More

by KFLAGG628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Car loaner clerk, Jason Kuczeriawenko
Sep 20, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for your business and for this review. We're happy to hear Jason was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2020

Always ready to help answer questions and give options. I’ve been a mercedes owner since 1982 and am happy with the product and service. More

by CAGRIVAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
Sep 20, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Wilmington.

September 18, 2020

Jason and Andrea always coordinate a loaner for me even though I live in New Jersey. They always make sure they stay in communication with the process. The drivers they send to drop and pick up my car are More

by SARA.HENRY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
Sep 20, 2020 -

Mercedes-Benz of Wilmington responded

Thanks for sharing your thoughts, Sara, about your experience with Mercedes-Benz of Wilmington. We appreciate your business and hope to see you again soon!

September 18, 2020

Very nice as usual. Quick and courteous. Carol s is a gem and fantastic. I would recommend to anyone. The epitome of car dealers. Will keep on going there More

by DOUGLAS1234AA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Carol Siracuse Wilson
Sep 20, 2020 -

Mercedes-Benz of Wilmington responded

Thank you, Douglas, for choosing Mercedes-Benz of Wilmington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 18, 2020

It was pleasure all the way around I’m looking forward to coming back for service or for a part . Jason was direct and respectful More

by RONIKE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
Sep 20, 2020 -

Mercedes-Benz of Wilmington responded

We appreciate your business and our team looks forward to serving you again soon!

...
112
...