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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

September 16, 2020

Carol in service give exemplary service. She is very courteous and always attend to all of my needs. I have always had positive experiences at your location. More

by Perrymjackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
Sep 16, 2020 -

Mercedes-Benz of Wilmington responded

We are very happy, Perry, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2020

Tony was great and helped me with awesome experience. It was quick and they helped me with getting quick in and out with servicing done. More

by KETANMSHAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
Sep 15, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for choosing Mercedes-Benz of Wilmington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 15, 2020

Fantastic service as always. Carol is the best. She is always informative, responsive to emails/calls/texts and makes sure that applicable warranties are applied. I couldn’t be happier with my service ex More

by FEELEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
Sep 15, 2020 -

Mercedes-Benz of Wilmington responded

We appreciate your business and our team looks forward to serving you again soon!

September 15, 2020

Very satisfied by the service personnel as well as the service received from the repair shop at the dealership on Lancaster Avenue in Wilmington Delaware More

by DANDOLCL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
Sep 15, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2020

Excellent service. Fred was friendly and kept me informed throughout the process. I was very satisfied with the overall experience. Give Fred a 10 out of 10. More

by Bhteaford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
Sep 15, 2020 -

Mercedes-Benz of Wilmington responded

It's great to hear that Fred was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Wilmington!

September 14, 2020

EJ has been my sales person for all the MB that I got. He provides excellent service. The dealer is close to my home, efficient and prompt for my needs. More

by PSHARMAMBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E J, Jason Kuczeriawenko
September 14, 2020

Jason in service is quick, friendly and no nonsense. I work in a dealership myself and hold others to a very high standard. He and the service department far surpassed my expectations. More

by Honda1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
September 14, 2020

From the time I drop off my car and until I left the showroom, the service is excellent and friendly! Thank you Mercedes Benz of Wilmington More

by KDMAC61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, Fred Boyce
September 14, 2020

Carol Siracuse was great and service was done promptly as promised. Vehicle was washed and I was on my way in an hour, all great! More

by CJM1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
September 12, 2020

Have always been happy with service at the dealership.Very helpful. Answer all questions. Very prompt service.Very confident in assessment and work.Have been very happy with the GLA. Can’t bel More

by mcarunchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Fred Boyce
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