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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
September 16, 2020
My service appointment was super easy. Everyone was super friendly and helpful. All of my issues were addressed in a timely fashion and I have no complaints. super friendly and helpful. All of my issues were addressed in a timely fashion and I have no complaints. More
by STEPHANIECAIRO
Verified CustomerEmployees Worked With
Fred Boyce, Carol Siracuse Wilson
September 16, 2020
Carol in service give exemplary service. She is very courteous and always attend to all of my needs. I have always had positive experiences at your location. courteous and always attend to all of my needs. I have always had positive experiences at your location. More
by Perrymjackson
Employees Worked With
Carol Siracuse Wilson
September 16, 2020
Jason is the most accommodating service person I have ever dealt with. He goes above and beyond the call of duty. He is a pleasure to deal with. ever dealt with. He goes above and beyond the call of duty. He is a pleasure to deal with. More
by LEVIN.ALANB
Employees Worked With
Jason Kuczeriawenko
September 16, 2020
The folks at the dealership are very nice and kind but the main reason I consistently give Mercedes-Benz of Wilmington high ratings is Jason Kuczeriawenko. He is very personable, pleasant and knowledgeabl the main reason I consistently give Mercedes-Benz of Wilmington high ratings is Jason Kuczeriawenko. He is very personable, pleasant and knowledgeable in addressing all of my questions and provides guidance and direction when I am in doubt. Jason is respectful and treats customers like they are a good friend or family member. More
by NGREGORY360
Employees Worked With
Jason Kuczeriawenko
September 16, 2020
Had a great car shopping experience! Samy went over and above with great service and was super knowledgeable about all the cars/products. Thanks for an all around great experience. above with great service and was super knowledgeable about all the cars/products. Thanks for an all around great experience. More
by awmerena
Employees Worked With
Samy Hamza
September 15, 2020
Excellent service. Fred was friendly and kept me informed throughout the process. I was very satisfied with the overall experience. Give Fred a 10 out of 10. throughout the process. I was very satisfied with the overall experience. Give Fred a 10 out of 10. More
by Bhteaford
Employees Worked With
Fred Boyce
September 15, 2020
Very satisfied by the service personnel as well as the service received from the repair shop at the dealership on Lancaster Avenue in Wilmington Delaware service received from the repair shop at the dealership on Lancaster Avenue in Wilmington Delaware More
by DANDOLCL
Employees Worked With
Carol Siracuse Wilson
September 15, 2020
Fantastic service as always. Carol is the best. She is always informative, responsive to emails/calls/texts and makes sure that applicable warranties are applied. I couldn’t be happier with my service ex always informative, responsive to emails/calls/texts and makes sure that applicable warranties are applied. I couldn’t be happier with my service experiences here! More
by FEELEY
Employees Worked With
Carol Siracuse Wilson
September 15, 2020
Tony was great and helped me with awesome experience. It was quick and they helped me with getting quick in and out with servicing done. was quick and they helped me with getting quick in and out with servicing done. More
by KETANMSHAH
Employees Worked With
Fred Boyce, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
