Mercedes-Benz of Wilmington

Everyone was great. Sam was awesome! We always have a wonderful experience at Mercedes Benz! We love the new GLB. This SUV is so easy to drive and has great acceleration! wonderful experience at Mercedes Benz! We love the new GLB. This SUV is so easy to drive and has great acceleration! More

I had a coupon for Mercedes dealership that your dealership sent me it said that if you spend over $999.00 that you would get 15% off. Tony wouldn’t honor the coupon. I really wasn’t impressed with dealership sent me it said that if you spend over $999.00 that you would get 15% off. Tony wouldn’t honor the coupon. I really wasn’t impressed with that poor customer service mentality. I have spent lots of money on getting my Mercedes in top running condition. I still have more that I must spend to get my car running right. More

They got me in quickly and completed the necessary service the same day. Jason did a great job keeping me informed. He was also very personable & professional. service the same day. Jason did a great job keeping me informed. He was also very personable & professional. More

Clean, Friendly and prices ok can always improve savings! My service advisor Jason always look out for me and I trust him! Thanks fir your Excellent Service! My service advisor Jason always look out for me and I trust him! Thanks fir your Excellent Service! More

Carol Sircuse-Wilson did an excellent job of scheduling and overseeing my service (brake pad and rotor replacement and installation of a new tire). She kept me informed of the progress and costs involved. and overseeing my service (brake pad and rotor replacement and installation of a new tire). She kept me informed of the progress and costs involved. My thanks also to James Moore who did an excellent job on the mechanical work. Everything seems to be working just fine. My husband and I have had all of our auto maintenance done at Mercedes Benz of Wilmington and will continue to do so. More

My car was taken into service for a recall. Everyone involved was very polite and helpful. It is my hope to always feel that way about service and treatment at Mercedes-Benz of Wilm. involved was very polite and helpful. It is my hope to always feel that way about service and treatment at Mercedes-Benz of Wilm. More

Everyone was cordial, smiling and accommodating. I was at the dealers for them to take car of a recall for a passenger side airbag. The car was repaired, sanitized and washed. at the dealers for them to take car of a recall for a passenger side airbag. The car was repaired, sanitized and washed. More

I was met promptly and kept apprised of my service request. I was in and out in less that three hours with a very clean car and service performed. request. I was in and out in less that three hours with a very clean car and service performed. More

These guys are great. Sales / Service / Finance they’re all customer-oriented, professional, and easy to deal with. I live much closer to a another dealer, but take my cars here every time. all customer-oriented, professional, and easy to deal with. I live much closer to a another dealer, but take my cars here every time. More

The service was good and fast but the price was too high for the three hours my car was there. I had got an estimate from another shop before bringing my vehicle in and there estimate was a-lot less than y for the three hours my car was there. I had got an estimate from another shop before bringing my vehicle in and there estimate was a-lot less than your dealership. I stlll brought it in hoping that it wouldn’t be that bad. But , I was wrong. But Carol was great as always. She is one on the main reasons I still come there. More