Mercedes-Benz of Wilmington

An amazing experience with a staff going out of their way to make sure I was comfortable every step of the way. You could tell the goal was to make sure I was happy with my car, not just to make a sale. to make sure I was comfortable every step of the way. You could tell the goal was to make sure I was happy with my car, not just to make a sale. More

Never met with such a rude person in service, I believe her name was Andrea. Will go back to West Chester to purchase my Mercedes. her name was Andrea. Will go back to West Chester to purchase my Mercedes. More

Jason was fantastic and the service was great and in a timely fashion. Car looked beautiful on the exterior and spotless in the interior...great job!! timely fashion. Car looked beautiful on the exterior and spotless in the interior...great job!! More

Stupidly over priced but my fault for choosing a Mercedes! I had a full AC meltdown n new it would cost but I had no idea it was on this level. I got a great deal on a 550 clk 09 with low miles and Mercedes! I had a full AC meltdown n new it would cost but I had no idea it was on this level. I got a great deal on a 550 clk 09 with low miles and the cost to repair was half of what I paid. Beautiful car but I’m out of me league when it comes to repairs! More

Professional service. That is, when I called about getting emergency service for my vehicle, the advisor promptly responded with scheduling the vehicle to be seen the same day by a technician. getting emergency service for my vehicle, the advisor promptly responded with scheduling the vehicle to be seen the same day by a technician. More

Everything was great but I never said anything but when I brought my car my salesman wasn’t the best. He made me feel very uneasy about buying a Benz brought my car my salesman wasn’t the best. He made me feel very uneasy about buying a Benz More

Issue with the led moduleWork covered by warranty. Work Issue with the led module Work covered by warranty. Work took two days so a loaner car was necessary. Carol kept me informed for the process the pr Issue with the led module Work covered by warranty. Work took two days so a loaner car was necessary. Carol kept me informed for the process the process More

Excellent service! tony Saienni is very knowledgeable about our cars and always does a great job for us! Your team is always very courteous and professional. about our cars and always does a great job for us! Your team is always very courteous and professional. More

The alternator that was put on my C 230 Mercedes-Benz I thought your cost was entirely too much. Let's bring the cost down on maintenance thought your cost was entirely too much. Let's bring the cost down on maintenance More

Tony was attentive, highly professional and very personable. As I was waiting onsite for my service to be completed, Tony informed me that the software update that was needed on my car could take a personable. As I was waiting onsite for my service to be completed, Tony informed me that the software update that was needed on my car could take a bit longer than expected, so he gave me the option of waiting, or bringing my car back when I had more time. The courtesy that he extended knowing that I was waiting onsite was professional, thoughtful, and very much appreciated. Thank you Tony & Mercedes for the calibar of people that you hire! Outstanding service!!! More