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Mercedes-Benz of Wilmington
Wilmington, DE
1,586 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,586 reviews
August 19, 2020
Jason was great and the service was fast, professional and friendly. Was able to take car with one day notice and picked up the next day. Was very happy with the support. and friendly. Was able to take car with one day notice and picked up the next day. Was very happy with the support. More
by BSIMMS6458
Verified CustomerEmployees Worked With
Jason Kuczeriawenko
August 19, 2020
I recently went in for a service visit and was pleasantly surprised at the level of professionalism and communication. I will choose to go there next time I need work on my car. surprised at the level of professionalism and communication. I will choose to go there next time I need work on my car. More
by JORDAN.IRAZABAL
Employees Worked With
Fred Boyce
August 19, 2020
I only take my MB to the Wilmington Dealership, there I will know I get expect care and professionalism from each of the employees. It’s like the motto that I live by “ all or nothing at all”! MB! will know I get expect care and professionalism from each of the employees. It’s like the motto that I live by “ all or nothing at all”! MB! More
by INDUSTRY997360
Employees Worked With
Fred Boyce
August 19, 2020
Carol-Jason are pros and are Knowledgeable about Mercedes and can help customers get their vehicle serviced quickly and efficiently I have been pleased every time I have dealt with either of them. and can help customers get their vehicle serviced quickly and efficiently I have been pleased every time I have dealt with either of them. More
by JBLAUGHLIN
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
August 19, 2020
I had an emergency heading out of town and needed service to my vehicle and was extended superior service. Loving the attention and quick turnaround. to my vehicle and was extended superior service. Loving the attention and quick turnaround. More
by CMIPROP
Employees Worked With
Jason Kuczeriawenko
August 19, 2020
Great service. Got me in quick and out in no time. Excellent experience. The wash and interior clean for such a small service was unexpected but much appreciated. Excellent experience. The wash and interior clean for such a small service was unexpected but much appreciated. More
by ratevaugh
Employees Worked With
Fred Boyce, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
August 18, 2020
Great service as always. Jason always delivers and special thanks to Service Manager David Higgins. I drive hour each way to have service at Wilmington. special thanks to Service Manager David Higgins. I drive hour each way to have service at Wilmington. More
by Brian Kushner
Employees Worked With
David Higgins, Jason Kuczeriawenko
August 18, 2020
Everyone is so nice and the ease of scheduling was great. There was no waiting upon arrival and departure. And the courtesy car was nice There was no waiting upon arrival and departure. And the courtesy car was nice More
by BEETSIEFAZIO
Employees Worked With
Alissa the sales person is always a joy to deal with. , Fred Boyce, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
August 18, 2020
Excellent service but very poor check out system. You got your key and no one tell you where your car is parked. You are walking the whole parking lot looking for your car. Price more reasonable than other l your key and no one tell you where your car is parked. You are walking the whole parking lot looking for your car. Price more reasonable than other locations Thank you for services. More
by OBASEIME2
Employees Worked With
Fred Boyce, Jason Kuczeriawenko
