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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
August 18, 2020
Excellent service but very poor check out system. You got your key and no one tell you where your car is parked. You are walking the whole parking lot looking for your car. Price more reasonable than other l your key and no one tell you where your car is parked. You are walking the whole parking lot looking for your car. Price more reasonable than other locations Thank you for services. More
by OBASEIME2
Verified CustomerEmployees Worked With
Fred Boyce, Jason Kuczeriawenko
August 18, 2020
Great service as always. Jason always delivers and special thanks to Service Manager David Higgins. I drive hour each way to have service at Wilmington. special thanks to Service Manager David Higgins. I drive hour each way to have service at Wilmington. More
by Brian Kushner
Employees Worked With
David Higgins, Jason Kuczeriawenko
August 17, 2020
Jason is terrific as always. A pleasure to work with. He is very honest with what service needs to be done. And he is really nice to work with. is very honest with what service needs to be done. And he is really nice to work with. More
by ALYN1
Employees Worked With
Jason Kuczeriawenko
August 17, 2020
It is always a pleasure coming to Mercedes Benz of Wilmington. Everyone is the bomb dot comb. It took less than 45 minutes on a busy afternoon for them to complete my Service A appointment. Thank You! Wilmington. Everyone is the bomb dot comb. It took less than 45 minutes on a busy afternoon for them to complete my Service A appointment. Thank You! More
by CIARRA.NELSON
Employees Worked With
Derek Wimbish, Fred Boyce, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
August 17, 2020
we appreciate the customer service at this dealer loved the fact they helped us get the car we wanted and worked hard do that,,,,,,we deffinitely would highly reccomend mercedez benz of wilmington the fact they helped us get the car we wanted and worked hard do that,,,,,,we deffinitely would highly reccomend mercedez benz of wilmington More
by santosconstruction85
Employees Worked With
Samy Hamza
August 16, 2020
Very prompt service as always and accommodating for transportation needs. Friendly as well. Follow up upon completion is great. And the scope and quality of work is excellent. Easy to work with MB Wilm transportation needs. Friendly as well. Follow up upon completion is great. And the scope and quality of work is excellent. Easy to work with MB Wilmington. More
by S.WALCZAK
Employees Worked With
Carol Siracuse Wilson
August 15, 2020
Carol is a true service rockstar! Professional and knowledgeable. Always willing to answer our questions and help no matter the issue (big or small). She’s our favorite! knowledgeable. Always willing to answer our questions and help no matter the issue (big or small). She’s our favorite! More
by Kfriel1388
Employees Worked With
Carol Siracuse Wilson
August 14, 2020
Ms.Carol & Ms. Andrea & the entire service department staff. Was pleasant & very professional👍🏾😊 I know where to come for service in the future. Thank you staff. Was pleasant & very professional👍🏾😊 I know where to come for service in the future. Thank you More
by IOOMIAN
Employees Worked With
Andera in car rental dept. excellent experience as well, Carol Siracuse Wilson
