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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
August 12, 2020
knew what he was talking about and he made sure all my knew what he was talking about and he made sure all my needs were met I couldn't be more happier I wouldn't recommend Honda service to all my friends knew what he was talking about and he made sure all my needs were met I couldn't be more happier I wouldn't recommend Honda service to all my friends More
by Sunshine
Verified CustomerEmployees Worked With
Jason Kuczeriawenko
August 12, 2020
Anthony was helpful and got everything done in two hours including the recall that my car had. Thank you! Until after I reached home did I not realize that I had a new Steering wheel airbag(old one was the including the recall that my car had. Thank you! Until after I reached home did I not realize that I had a new Steering wheel airbag(old one was the recall) More
by Sam
Employees Worked With
Tony Saienni
August 12, 2020
Carol is consistently professional, knowledgeable, empathetic and kind. She works with me to find quick solutions and always keeps me in the loop on service status, empathetic and kind. She works with me to find quick solutions and always keeps me in the loop on service status, More
by TLR
Employees Worked With
Carol Siracuse Wilson
August 11, 2020
Fred, continues to represent the dealership in most professional way. Great job Fred keep it up! Because of Fred is the reason way I continue return for services. Thank you Vincent professional way. Great job Fred keep it up! Because of Fred is the reason way I continue return for services. Thank you Vincent More
by VJWSGARL
Employees Worked With
Derek Wimbish, Fred Boyce
August 11, 2020
Me and my wife had a very pleasant experience with the staff there at Mercedes Benz. And I wound recommend Mercedes to friends and family very good place to do business staff there at Mercedes Benz. And I wound recommend Mercedes to friends and family very good place to do business More
by BIGLEZ692
August 11, 2020
Carol was honest and polite and did all she could to help. Service without an appointment was fast and service team and mechanics worked well together to give me prompt feedback. Very professional. help. Service without an appointment was fast and service team and mechanics worked well together to give me prompt feedback. Very professional. More
by JOHNSONJ057
Employees Worked With
Carol Siracuse Wilson
August 11, 2020
It’s been a pleasure dealing with Mercedes Benz of Wilmington...Everyone was pleasant and helpful...Looking forward to a continued relationship Thank you Capt Bill Wilmington...Everyone was pleasant and helpful...Looking forward to a continued relationship Thank you Capt Bill More
by CaptwapIII
Employees Worked With
Jaclyn Melchior, Geoff Townsend, Alissa Facciolo
August 08, 2020
This dealership,I like because the people are friendly and I can trust them with my prize possession. I trust Jason in the service depart ..mostly because I get to talk to him more about the car. and I can trust them with my prize possession. I trust Jason in the service depart ..mostly because I get to talk to him more about the car. More
by DOREENRYAN2016@gmail.com
Employees Worked With
Rick Umani, Jaclyn Melchior, Geoff Townsend, Alissa Facciolo, Shelby Donnelly, Samy Hamza, Fred Boyce, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
August 08, 2020
Very responsive, always helpful, never miss a service bulletin and perform the service as required for free, always keep me informed of the progress of the service and maintenance. bulletin and perform the service as required for free, always keep me informed of the progress of the service and maintenance. More
by DWCOOK1
Employees Worked With
Fred Boyce, Tony Saienni
