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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

August 07, 2020

I love casual salespeople who don’t make you feel pressured.Shelby was beyond awesome! Phenomenal communication! She makes it easy to purchase a vehicle. More

by KENYAMCCULLOUGH58
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly
Aug 09, 2020 -

Mercedes-Benz of Wilmington responded

Thank you so much, Kenya, for your wonderful review! We are thrilled that Shelby had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Wilmington! Pat Oliveto, GM Mercedes-Benz of Wilmington

August 06, 2020

Always pleasant, very accommodating and love that they will pick up my vehicle and bring me a loaner. This is my first Mercedes - hopefully not my last. More

by BOULDENNANCY
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
Aug 07, 2020 -

Mercedes-Benz of Wilmington responded

Nancy, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Jeff Ridgway, Service Manager Mercedes-Benz of Wilmington

August 06, 2020

Great service department. Service Advisor kept me well informed and proactively offered a courtesy vehicle. Mechanics were very thorough and ensured they solved all issues prior to returning my vehicle. More

by 4PABILLINGS
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
Aug 07, 2020 -

Mercedes-Benz of Wilmington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Wilmington! Jeff Ridgway, Service Manager Mercedes-Benz of Wilmington

August 06, 2020

wonderful I was treated very special. The salesman, Samy, stayed late to accommodate my hours. Everyone at the dealership was great to work with. Very helpfu More

by OADJWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many but I do not remember names. , Samy Hamza
Aug 07, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated and it's great to hear that Samy and the team took good care of you. Congratulations on your new car! All of us at Mercedes-Benz of Wilmington are glad to have you as a customer. Pat Oliveto, GM Mercedes-Benz of Wilmington

August 06, 2020

Dru was very good to work with. I bought the car without seeing it as I am located in a different state and the car arrived as described. More

by SPLASHTHIS
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt
Aug 07, 2020 -

Mercedes-Benz of Wilmington responded

Thank you for your feedback and kind words for Dru! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Wilmington. Pat Oliveto, GM Mercedes-Benz of Wilmington

August 05, 2020

Carol was great bubbly personality very knowledgeable. She is definitely an asset to your company. I look forward to working with her. She made me feel very comfortable More

by Cha dlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
Aug 06, 2020 -

Mercedes-Benz of Wilmington responded

We appreciate your business and our team looks forward to serving you again soon! Sincerely, Jeff Ridgway, Service Manager Mercedes-Benz of Wilmington

August 05, 2020

I had a wonderful experience from the moment I walked through the door until the time I pulled off in my Brand new G 550. I was greeted at the door when I walked in they made me feel comfortable. The sta More

by Ajareid1
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly
Aug 06, 2020 -

Mercedes-Benz of Wilmington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Pat Oliveto, GM Mercedes-Benz of Wilmington

August 05, 2020

Alissa was a gem to work with on the purchase of my new vehicle! She understood my needs and quickly searched for vehicles that may be available. She was knowledgeable and efficient in the process. This More

by NANCYCRAKE
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo, Fred Boyce
Aug 06, 2020 -

Mercedes-Benz of Wilmington responded

Thank you, Nancy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alissa met your expectations. Thank you again for choosing Mercedes-Benz of Wilmington, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Pat Oliveto, GM Mercedes-Benz of Wilmington

August 04, 2020

Carol was so helpful with all of my service needs! She kept me updated every step of the way and ensured that my vehicle was not only serviced and repaired, but cleaned and ready for me at my convenience. More

by JAIME6
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
Aug 05, 2020 -

Mercedes-Benz of Wilmington responded

Thank you, Jaime, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carol here at Mercedes-Benz of Wilmington.

August 04, 2020

Tony was very professional, helpful, friendly, and thorough. He explained everything that was needed and the associated costs prior to the work. All work was completed as promised. More

by beverlywilmer
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
Aug 05, 2020 -

Mercedes-Benz of Wilmington responded

Thanks, Beverly, for sharing your thoughts about your experience with Mercedes-Benz of Wilmington. We appreciate your business and hope to see you again soon!

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