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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
August 05, 2020
Carol was great bubbly personality very knowledgeable. She is definitely an asset to your company. I look forward to working with her. She made me feel very comfortable She is definitely an asset to your company. I look forward to working with her. She made me feel very comfortable More
by Cha dlee
Employees Worked With
Carol Siracuse Wilson
August 05, 2020
I had a wonderful experience from the moment I walked through the door until the time I pulled off in my Brand new G 550. I was greeted at the door when I walked in they made me feel comfortable. The sta through the door until the time I pulled off in my Brand new G 550. I was greeted at the door when I walked in they made me feel comfortable. The staff took their time with me to show me how everything worked on the car. The finance guy was very pleasant. I just had a overall good experience. More
by Ajareid1
Employees Worked With
Shelby Donnelly
August 05, 2020
Excellent service from Jason and Carl on my Mercedes. Great communication From Jason throughout the service process. And Carl, as technician, has serviced my vehicle from the beginning. Great communication From Jason throughout the service process. And Carl, as technician, has serviced my vehicle from the beginning. More
by LUKESTU26
Verified CustomerEmployees Worked With
Carl Cohill, Jason Kuczeriawenko
August 04, 2020
Tony was very professional, helpful, friendly, and thorough. He explained everything that was needed and the associated costs prior to the work. All work was completed as promised. thorough. He explained everything that was needed and the associated costs prior to the work. All work was completed as promised. More
by beverlywilmer
Employees Worked With
Tony Saienni
August 04, 2020
Carol was so helpful with all of my service needs! She kept me updated every step of the way and ensured that my vehicle was not only serviced and repaired, but cleaned and ready for me at my convenience. kept me updated every step of the way and ensured that my vehicle was not only serviced and repaired, but cleaned and ready for me at my convenience. More
by JAIME6
Employees Worked With
Carol Siracuse Wilson
August 04, 2020
Great experience. Staff was friendly and our salesman (Sammy) was fantastic. He was patient and extremely thorough in every step of the process leading to our ultimate decision to buy. (Sammy) was fantastic. He was patient and extremely thorough in every step of the process leading to our ultimate decision to buy. More
by BYRON
Employees Worked With
Samy Hamza
August 03, 2020
Service was better and I’m not sure why it’s not now. Some staff were generally unhappy and I’m sure it’s because of the pandemic. Fred did well, but overall, the rest did not. Some staff were generally unhappy and I’m sure it’s because of the pandemic. Fred did well, but overall, the rest did not. More
by DWSTREE
Employees Worked With
Fred Boyce
August 03, 2020
From first contact and throughout the repair, communication was excellent. Service kept me up to date with diagnosis and estimated/advised repairs. The service and repairs were exceptional, My G communication was excellent. Service kept me up to date with diagnosis and estimated/advised repairs. The service and repairs were exceptional, My GL-450 came out looking and handling like new. More
by PAULLEWISJR
Employees Worked With
Jason Kuczeriawenko
August 03, 2020
Jason was great. In and out fast both dropping the car off and picking it up very very very satisfied We bought our car at your dealership and we will probably least another one from you when when time i off and picking it up very very very satisfied We bought our car at your dealership and we will probably least another one from you when when time is up More
by CD.BEEBE
Employees Worked With
Alissa Facciolo, Jason Kuczeriawenko
August 03, 2020
Great service! The GM of the dealership is awesome, he went above and beyond to make sure our experience was excellent. I will always give MB my preference for new vehicles given the current team went above and beyond to make sure our experience was excellent. I will always give MB my preference for new vehicles given the current team More
by LLIBRANDI
Employees Worked With
Alissa Facciolo, Pat Oliveto
