Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Wilmington
Wilmington, DE
1,585 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,585 reviews
June 29, 2021
Pleasant and helpful on the phone. Accommodated me and my car as to scheduling. Made everything easy and seamless. I Liked the use of text messaging for appointment reminder and confirming receipt. my car as to scheduling. Made everything easy and seamless. I Liked the use of text messaging for appointment reminder and confirming receipt. More
by Paulette
Verified CustomerEmployees Worked With
Tony Saienni
June 28, 2021
The staff was very polite and professional. They addressed my check engine light and fixed the problem, looked into the noise I thought I heard, and called to let me know I didn’t need to do the mor addressed my check engine light and fixed the problem, looked into the noise I thought I heard, and called to let me know I didn’t need to do the more expensive service yet I had scheduled. They saved me quite a bit of money and had my car ready in a timely manner. I will definitely be going there for all the serving my car needs. More
by KCORUM33
Employees Worked With
Tony Saienni
June 28, 2021
I bought my Mercedes from this dealer and took my car for service. Excellent, friendly and knowlegeable dealer and service! I would definitely recommend them! service. Excellent, friendly and knowlegeable dealer and service! I would definitely recommend them! More
by BERYLGOK
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
June 27, 2021
Knowledgeable staff - great service. Was able to secure an appointment at 8:30 and my car was serviced while I waited in comfortable seating area. an appointment at 8:30 and my car was serviced while I waited in comfortable seating area. More
by SASCOTT26
Employees Worked With
Tony Saienni, Carol Siracuse Wilson
