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Mercedes-Benz of Wilmington
Wilmington, DE
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,583 reviews
March 03, 2020
Excellent customer satisfaction. Everyone was extremely professional, courteous, and put no sales pressure on me. Really enjoyed working with the sale staff. This is my third Mercedes that I have lease professional, courteous, and put no sales pressure on me. Really enjoyed working with the sale staff. This is my third Mercedes that I have leased at MB of Wilmington! More
by HPGAREY7
Verified CustomerEmployees Worked With
Derek Wimbish, Shelby Donnelly, Jason Kuczeriawenko
February 18, 2020
My wife and I were greeted pleasantly and we were treated respectfully by all. Paula loves he new car. We intend to refer Mercedes Benz of Wilmington to all our friends and family. respectfully by all. Paula loves he new car. We intend to refer Mercedes Benz of Wilmington to all our friends and family. More
by gus.staino51
Employees Worked With
Rick Umani, David Gershman, Jaclyn Melchior, Geoff Townsend, Alissa Facciolo, Shelby Donnelly, Samy Hamza, Orietta Hernandez
February 06, 2020
Excellent service, friendly professional staff and a superb product are the hallmarks of this dealership. From purchase to financing, leasing to maintenance, scheduling an appointment is seamless and st superb product are the hallmarks of this dealership. From purchase to financing, leasing to maintenance, scheduling an appointment is seamless and streamlined, designed with customer comfort and ease of access as top priorities. MB of Wilmington makes buying a car fun. More
by CATHIEREESLENHOFF
Employees Worked With
Harry Kamb Finance Manager, David Gershman, Fred Boyce
February 06, 2020
We have been using this dealership for nearly 10 years now. The staff will exceed all your expectations whether you are in need for new vehicle or service your current. We got more then 8 cars in friends now. The staff will exceed all your expectations whether you are in need for new vehicle or service your current. We got more then 8 cars in friends and family from this place. For sales, Dru is my go to guy for best prices and meeting my needs. For service Jason has been really good and they have went above and beyond in some cases to help us better. More
by Bh@avin P
Employees Worked With
Dru Brahmbhatt, Jason Kuczeriawenko
February 05, 2020
I enjoyed my time at Mercedes Benz of Wilmington. Shelby & Orietta so helpful with everything. I felt like family in looking for a upgrade car. Derrick made everything happen. Thanks & Orietta so helpful with everything. I felt like family in looking for a upgrade car. Derrick made everything happen. Thanks More
by COLEMANS0
Employees Worked With
Derrick, Shelby Donnelly, Orietta Hernandez
February 04, 2020
Not a pleasurable experience. Sales manager Dru is incredibly rude and does not care about the car he’s selling or his customer. Matter of fact threatening me as to when I was allowed to pick up the c incredibly rude and does not care about the car he’s selling or his customer. Matter of fact threatening me as to when I was allowed to pick up the car. Told me if I didn’t pick the car up in 3 days it would be sold to someone else. That’s after the purchase agreement was signed and it was paid for in full. Upon arrival I stood around the dealership for over an hour to even see the car. Cash deal and car was paid for prior to arrival still took over 2 hours to get the paperwork done. Finance manager was rude and walked out on me, no handshake , no thank you, nothing just up and walked out when done with paperwork. I’ll be leaving a more thorough review on google but I would never recommend this dealership. I expected better from the dealership especially being a Mercedes dealer. More
by 89RAMFAN
Employees Worked With
Dru Brahmbhatt, Jaclyn Melchior
February 03, 2020
I have fast and friendly service. I stopped by randomly to just get a pricing for my next vehicle purchase and drove off the lot with a C-Class! I will be back in the fall when my lease is up on my other c to just get a pricing for my next vehicle purchase and drove off the lot with a C-Class! I will be back in the fall when my lease is up on my other car to purchase a 2nd one. More
by j_free124
Employees Worked With
Rick Umani
January 23, 2020
This dealership offers the best experience for purchasing/leasing a new vehicle. The dealership is welcoming and the employees are extremely attentive. David Gershman answered my many questions a purchasing/leasing a new vehicle. The dealership is welcoming and the employees are extremely attentive. David Gershman answered my many questions and found exactly what I wanted. More
by ZMOSLEY869
Employees Worked With
Derek Wimbish, David Gershman
