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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
March 31, 2020
Rate A+Good experience. We were treated very well. And Rate A+ Good experience. We were treated very well. And given all the help we needed. And support after the sale. I’m enjoying my new car very much Rate A+ Good experience. We were treated very well. And given all the help we needed. And support after the sale. I’m enjoying my new car very much More
by AUNTWIGGLES
Verified CustomerEmployees Worked With
David Gershman
March 21, 2020
Excellent Service Department A shout out to Tony (service advisor) and the service team at MB - Wilmington! They went above and beyond in repairing my older C-Class sedan. Because A shout out to Tony (service advisor) and the service team at MB - Wilmington! They went above and beyond in repairing my older C-Class sedan. Because of their service, I would definitely consider buying from here when the time comes. I bought my vehicle several months ago at another dealership and it came with a 6 month/6,000 mile warranty which I liked for peace of mind. Needless to say, there were some issues with it (check engine light) which required some time to fix. They gave me an excellent loaner car SUV, while they worked on my sedan. Ultimately, they did the necessary warranty work, and also took care of few other things at no-charge! I would recommend them if you are looking for a Mercedes and wondering if there is a great service department associated with the dealership. More
by Raj Mukherjee
Employees Worked With
Tony Saienni
March 16, 2020
Excellent buying experience with Dave Gershman I had a great buying experience with Mercedes of Wilmington and Dave Gershman. Dave helped me to understand the features that I wanted/needed on my n I had a great buying experience with Mercedes of Wilmington and Dave Gershman. Dave helped me to understand the features that I wanted/needed on my new 2020 GLC and the whole process was smooth and easy. More
by bweids
Employees Worked With
Derek Wimbish, David Gershman
March 14, 2020
Excellent customer service Excellent customer service. Everyone was extremely professional, courteous, Great professional attitude and very respectful . Really enjoyed working Excellent customer service. Everyone was extremely professional, courteous, Great professional attitude and very respectful . Really enjoyed working with Samy and Michael This is my first Mercedes that I have leased at MB of Wilmington! More
by anurag
Employees Worked With
Michael Manley, Samy Hamza
March 03, 2020
Excellent customer satisfaction. Everyone was extremely professional, courteous, and put no sales pressure on me. Really enjoyed working with the sale staff. This is my third Mercedes that I have lease professional, courteous, and put no sales pressure on me. Really enjoyed working with the sale staff. This is my third Mercedes that I have leased at MB of Wilmington! More
by HPGAREY7
Employees Worked With
Derek Wimbish, Shelby Donnelly, Jason Kuczeriawenko
February 18, 2020
My wife and I were greeted pleasantly and we were treated respectfully by all. Paula loves he new car. We intend to refer Mercedes Benz of Wilmington to all our friends and family. respectfully by all. Paula loves he new car. We intend to refer Mercedes Benz of Wilmington to all our friends and family. More
by gus.staino51
Employees Worked With
Rick Umani, David Gershman, Jaclyn Melchior, Geoff Townsend, Alissa Facciolo, Shelby Donnelly, Samy Hamza, Orietta Hernandez
February 06, 2020
Excellent service, friendly professional staff and a superb product are the hallmarks of this dealership. From purchase to financing, leasing to maintenance, scheduling an appointment is seamless and st superb product are the hallmarks of this dealership. From purchase to financing, leasing to maintenance, scheduling an appointment is seamless and streamlined, designed with customer comfort and ease of access as top priorities. MB of Wilmington makes buying a car fun. More
by CATHIEREESLENHOFF
Employees Worked With
Harry Kamb Finance Manager, David Gershman, Fred Boyce
February 06, 2020
We have been using this dealership for nearly 10 years now. The staff will exceed all your expectations whether you are in need for new vehicle or service your current. We got more then 8 cars in friends now. The staff will exceed all your expectations whether you are in need for new vehicle or service your current. We got more then 8 cars in friends and family from this place. For sales, Dru is my go to guy for best prices and meeting my needs. For service Jason has been really good and they have went above and beyond in some cases to help us better. More
by Bh@avin P
February 05, 2020
I enjoyed my time at Mercedes Benz of Wilmington. Shelby & Orietta so helpful with everything. I felt like family in looking for a upgrade car. Derrick made everything happen. Thanks & Orietta so helpful with everything. I felt like family in looking for a upgrade car. Derrick made everything happen. Thanks More
by COLEMANS0
Employees Worked With
Derrick, Shelby Donnelly, Orietta Hernandez
