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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
December 14, 2019
Definitely recommend Sammy if your looking for a car Definitely recommend Sammy if your looking for a car Mercedes Benz of Wilmington De is the place to be, be sure to see Sammy! he’s excellent he made Definitely recommend Sammy if your looking for a car Mercedes Benz of Wilmington De is the place to be, be sure to see Sammy! he’s excellent he made everything perfect for me and my husband buying our car extremely nice and takes his time to make sure things goes right for you! He made the whole process so easy. Will definitely be back !! More
by Gia Stanley
Employees Worked With
Samy Hamza
December 09, 2019
Excellent Good service. Dealing with Finance was slow even though I was not financing. Otherwise good experience and Samy was excellent. Fair price. Thank you. Good service. Dealing with Finance was slow even though I was not financing. Otherwise good experience and Samy was excellent. Fair price. Thank you. Chris More
by CSADIQ1234
Verified CustomerEmployees Worked With
Jaclyn Melchior
December 09, 2019
Excellent service. Samy helped to take the final decision in one visit and explained all the benefits of 2020 GLE compared to other similar options. Would love to work w Samy helped to take the final decision in one visit and explained all the benefits of 2020 GLE compared to other similar options. Would love to work with him again More
by PCHITTI
Employees Worked With
Samy
December 09, 2019
Very Good Service Good Service, good communication and prompt service. Jason has always been very good to deal with. His communications, follow through and fairness in Good Service, good communication and prompt service. Jason has always been very good to deal with. His communications, follow through and fairness in having our equipment repaired at a fair price. More
by JIM.WILKERSON
Employees Worked With
Jason Kuczeriawenko
December 05, 2019
Service Visit. Although I didn't expect to require the amount of work I had done - I found the staff at MB of Wilmington to be exceptional. From drop off, to bein Although I didn't expect to require the amount of work I had done - I found the staff at MB of Wilmington to be exceptional. From drop off, to being provided with a loaner, to pick up - the experience was first class. More
by SASCOTT26
Employees Worked With
Carol in Service. The young lady who handles loaners.
December 05, 2019
As expected - good Quick in and out; which i like it. Could use some extra service - detailing, car wash. Also some more dose of friendly behavior will help. Quick in and out; which i like it. Could use some extra service - detailing, car wash. Also some more dose of friendly behavior will help. More
by NVADHERA
Employees Worked With
Jason
December 05, 2019
Awesome staff @ service center Always very pleased with the overall experience I have with Mercedes Benz of Wilmington. Their service is always the best.. Carol at the service cen Always very pleased with the overall experience I have with Mercedes Benz of Wilmington. Their service is always the best.. Carol at the service center is awesome to talk and she provided updates on time regarding my vehicle .. More
by SIRISHAVARMA
Employees Worked With
Carol Sircause
December 04, 2019
Very satisfied with the service. Quick appointment. I waited for the service and out in less than 2 hours. Car wash is not the best . with the service. Quick appointment. I waited for the service and out in less than 2 hours. Car wash is not the best . More
by POWERSLTC
Employees Worked With
Tony
December 01, 2019
Always receive great service here. My time is respected and I am treated politely. My car is 11 years old and runs like it did when it was new. I am very happy with the service I rec My time is respected and I am treated politely. My car is 11 years old and runs like it did when it was new. I am very happy with the service I receive. More
by KATHYKELK
Employees Worked With
Carol Wilson
November 28, 2019
Excellent service experience Service performed as scheduled and completed quickly Loaner provided. Service Department personnel were pleasant and helpful. No editing on check in Service performed as scheduled and completed quickly Loaner provided. Service Department personnel were pleasant and helpful. No editing on check in and check out. Excellent all around More
by CHE
Employees Worked With
Fred Boyce. Jeff Ridgeway
