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Mercedes-Benz of Wilmington
Wilmington, DE
1,585 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,585 reviews
Verified Customer
June 25, 2021
Great experience and wonderful staff. My car repair was successfully diagnosed and managed. Appreciate the great loaner. I will return for work in the future. successfully diagnosed and managed. Appreciate the great loaner. I will return for work in the future. More
by SDAX
Employees Worked With
Carol Siracuse Wilson
June 25, 2021
My appointment exceeded my expectations - Jason Kuczeriawenko, my Srevice Advisor listened to all my requests and Andrea Franchetti had me out the door with my loaner in 3 minutes! Kuczeriawenko, my Srevice Advisor listened to all my requests and Andrea Franchetti had me out the door with my loaner in 3 minutes! More
by HUNTERVAIL
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
June 24, 2021
Jason did an awesome job, negotiating with my tire insurer from my former CA dealer to cover the rim and tire damage, then quickly getting the part and servicing the car! insurer from my former CA dealer to cover the rim and tire damage, then quickly getting the part and servicing the car! More
by GHELME
Employees Worked With
Jason Kuczeriawenko
June 24, 2021
Jason my service writer is wonderful. He is knowledgeable, friendly and very professional. Good job having a service writer like jason representing your dealershi knowledgeable, friendly and very professional. Good job having a service writer like jason representing your dealershi More
by R_KISSINGER
Employees Worked With
Jason Kuczeriawenko
