Mercedes-Benz of Wilmington

Exceptional customer service from this dealers team. Marcia, Stephan and EJ were warm, welcoming and friendly. I would come back to theis dealer over and over again. Marcia, Stephan and EJ were warm, welcoming and friendly. I would come back to theis dealer over and over again. More

I purchased a Certified pre-owned C300 4matic with 16,000 miles. I felt extremely comfortable at the dealership, the moment I walked in. I was very impressed with the way Carlos handled his business. Carlo miles. I felt extremely comfortable at the dealership, the moment I walked in. I was very impressed with the way Carlos handled his business. Carlos never pushed me and he was very honest and realistic. After the purchase, he made sure I was completely satisfied and he went out of his way to ensure every job was done perfectly. I am extremely happy with my purchase and I can confidently say that buying a Mercedes at the Wilmington DE dealership was a great decision! I can definitely recommend Carlos and this dealership to anyone who is looking for extraordinary quality and fair treatment! More

While shopping Cadillac, BMW and Audi I contacted Marcia who immediately gave me a quick and very good lease quote. Unlike the other manufacture representatives I spoke with I did not have to dig informatio who immediately gave me a quick and very good lease quote. Unlike the other manufacture representatives I spoke with I did not have to dig information from her. Marcia gave me all the information I needed up front and then secured a vehicle for me from Mass. The delivery process with Stephan was smooth and very timely. We where assured his future assistance after the sale if we needed it. We would definitely purchase again and refer people to Mercedes-Benz of Wilmington. More

My experience at MB of Wilmington has been incredible. I first made contact with Bill, who then got me in contact with Marlin. Marlin was incredible.....he is extremely personable, honest, friendly and inte first made contact with Bill, who then got me in contact with Marlin. Marlin was incredible.....he is extremely personable, honest, friendly and intelligent. He made my buying experience second to none, and I feel like I made a friend after the deal. I will travel to Wilmington for my next Mercedes(s), and service instead of going to my local dealer in Cherry Hill, Nj because of Marlin and the service overall at MB of Wilmington! 5 out of 5 stars! More

Living in CO and finding the specific SUV at MB of Wilmington, created some risk in the transaction. I was reassured by my main contacts, Carlos Arias and Bill Dericco, that they would provide approp Wilmington, created some risk in the transaction. I was reassured by my main contacts, Carlos Arias and Bill Dericco, that they would provide appropriate pictures, information, and historical information to address these concerns and allow me to complete a fair transaction from afar. Both were helpful and informative. Carlos, as the manager, took it upon himself to track down information for me and to put extra effort into the detailing and preparation process to assure my satisfaction. I appreciate the client service and help they offered. I would highly recommend Carlos as the Used Car Manager and his dealership, to any interested party. More

Michael Sassone is a great sales person. I would definitely recommend him to my family and friends. he was extremely helpful in selecting my new Benz. definitely recommend him to my family and friends. he was extremely helpful in selecting my new Benz. More

I was treeted like a king in at this dealer every one was super nice esoecialy carlos & drew all i could say thank you a million Joe Sater super nice esoecialy carlos & drew all i could say thank you a million Joe Sater More

My Experience with Mercedes Benz of Wilmington was very good. I live in Boston and had difficult time finding a E550 coupe (certified) in Massachusetts and extended my search to nearby states. I found th good. I live in Boston and had difficult time finding a E550 coupe (certified) in Massachusetts and extended my search to nearby states. I found the E550 on one of the car sale websites, there were no pictures of the vehicle available at the time I found the car and when I called the Mercedes Benz of Wilmington, their Internet sales manager Scott Zielinski was able to provide me with multiple pictures within minutes. I negotiated the deal over the phone and put a deposit to secure the car. It was easy and enjoyable car buying experience. When the deal was ready to closed, I was introduced to my sales associate, Dru Brahmbhatt. Dru was extremely friendly he managed a pick up from the train station and when I walked in the Mercedes Benz of Wilmington showroom, all the paperwork was ready to go. I test drove the car, the car was clean and the condition of the vehicle even exceeded my expectations. Dru get the car detailed and spent significant time with me going over all of the functionality E550 coupe has to offer (Setup Navigation preferences, Bluetooth, etc...). I change cars every 18 months so I go through car purchasing process quite often, my experience with Mercedes Benz of Wilmington especially with Dru and Scott was one of the best I have ever had. I was on my way to Boston less than an hour and had a blast driving the car back home. More

My husband and I enjoyed doing business with Eric Janco on Saturday, July 27th 2012. He is professional, polite, knowledgeable, courtesy and a good respresentation of the Mercedes Benz family in Wilmingto on Saturday, July 27th 2012. He is professional, polite, knowledgeable, courtesy and a good respresentation of the Mercedes Benz family in Wilmington DE. His customer service is excellent and I will recommend Mercedes Benz of Wilmington DE to my friends and will be doing business again with the company in the future. We are well pleased. More

Great dealership. Very reasonable with price and very friendly. They took time and made sure i purchased what i wanted. They didn't rush or force me into anything. it was a pleasant experience!! th friendly. They took time and made sure i purchased what i wanted. They didn't rush or force me into anything. it was a pleasant experience!! this is a dealership i would HIGHLY RECOMMEND!! More