Mercedes-Benz of Wilmington

Great customer service and very friendly and knowledgeable service techs. Carol is the best to work with. She understands exactly what is needed and does above and beyond with her customer servi knowledgeable service techs. Carol is the best to work with. She understands exactly what is needed and does above and beyond with her customer service More

Good service, I am a future customer I have one issue after lower ball joint replacement no front wheel alignment was offered or done. Which I believe was very important. Have great day Jason K. after lower ball joint replacement no front wheel alignment was offered or done. Which I believe was very important. Have great day Jason K. More

So far, the service has been “over the top!” Thanks!!! Stark (I can say more, but there is no need.) Special thanks to Carol! Thanks Stark (I can say more, but there is no need.) Special thanks to Carol! Thanks More

Top-notch service was provided as always! I am consistently delighted with the quality of service provided the astute personnel and the use of a quality Loaner. I am however a little annoyed with consistently delighted with the quality of service provided the astute personnel and the use of a quality Loaner. I am however a little annoyed with your survey requiring 25 words. If I were unhappy I’m sure I would have a lot more to say… LOL More

I have been coming here for years and I have never had a bad experience. Jason is always helpful and kind and it’s a pleasure to see him. bad experience. Jason is always helpful and kind and it’s a pleasure to see him. More

Excellent and always quality workmanship. Never have to do a call back on any work perform. I use to go to a different dealership for my work. But no longer do a call back on any work perform. I use to go to a different dealership for my work. But no longer More

Jason is always awesome He explains everything Jason is always awesome He explains everything thoroughly and is prompt The service staff are courteous and the waiting lounge is very good too ! Jason is always awesome He explains everything thoroughly and is prompt The service staff are courteous and the waiting lounge is very good too ! Loan cars are very nice 👍 More

Do not go to this dealership. They are not trustworthy and will not keep their promise. I got a lease at end of March 2021 and its now June and they still haven’t turned in the paperwork. I have a car w and will not keep their promise. I got a lease at end of March 2021 and its now June and they still haven’t turned in the paperwork. I have a car with expired temp tags and they refuse to help. To make matters worse I have not received a bill in two months and have called several times to make payments, but can’t because they have not completed the paperwork on their end. Now my account has been handed to a collection agency and has gone against my credit. The culprits at hand here are Dhrumil Brahmbhatt and Sie Saunders. They were both rude and demanded a payment of two months or they will continue to put negative marks on my credit report. I would not recommend going to this dealership. More

Always prompt and professional service. My car is always ready when they they sAy at the price I am told and clean. Been going there for a long time ready when they they sAy at the price I am told and clean. Been going there for a long time More