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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
June 05, 2021
Very nice personality of the people in the service department. Aways very nice and helpful.would also extend kudos to the Sales team I especially like Alissa,Mr.Brahmbhatt and Jason in the Service Dep department. Aways very nice and helpful.would also extend kudos to the Sales team I especially like Alissa,Mr.Brahmbhatt and Jason in the Service Department. More
by DEMC592
Verified CustomerEmployees Worked With
Other Employees :
Brad Davis, Derek Wimbish, Alissa Facciolo, Michael Manley, Pat Oliveto, Shelby Donnelly, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
June 04, 2021
The staff was friendly and the service was great. The service was competed in a timely manor. All around good job. Will definitely go back again. service was competed in a timely manor. All around good job. Will definitely go back again. More
by JONTA415
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
June 04, 2021
Carol was great, explaining everything easily and clearly. The car was taken right away, the issue resolved and it was all completed in a timely manner. clearly. The car was taken right away, the issue resolved and it was all completed in a timely manner. More
by S.WALCZAK
Employees Worked With
Carol Siracuse Wilson
June 04, 2021
Somewhat disappointed. I had a coupon for $595 for “B” service and was charged $650 with no explanation. I called to inquire but no one returned my call. service and was charged $650 with no explanation. I called to inquire but no one returned my call. More
by DON78
Employees Worked With
Brad Davis, Derek Wimbish, Jaclyn Melchior
June 04, 2021
I love this dealership and all of the employees who work there . Everyone is always so pleasant and helpful everytime I go have my car serviced! there . Everyone is always so pleasant and helpful everytime I go have my car serviced! More
by CAMMILE88
Employees Worked With
Brad Davis, Shelby Donnelly, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
June 04, 2021
Always so accommodating and complete work in a timely manner. Personnel very friendly and helpful. Would recommend this Mercedes Benz location in Wilmington to anyone! manner. Personnel very friendly and helpful. Would recommend this Mercedes Benz location in Wilmington to anyone! More
by JACKIE.JORDAN3
Employees Worked With
Tony Saienni
