Mercedes-Benz of Wilmington

I love this dealership and all of the employees who work there . Everyone is always so pleasant and helpful everytime I go have my car serviced! there . Everyone is always so pleasant and helpful everytime I go have my car serviced! More

Somewhat disappointed. I had a coupon for $595 for “B” service and was charged $650 with no explanation. I called to inquire but no one returned my call. service and was charged $650 with no explanation. I called to inquire but no one returned my call. More

Carol was great, explaining everything easily and clearly. The car was taken right away, the issue resolved and it was all completed in a timely manner. clearly. The car was taken right away, the issue resolved and it was all completed in a timely manner. More

The staff was friendly and the service was great. The service was competed in a timely manor. All around good job. Will definitely go back again. service was competed in a timely manor. All around good job. Will definitely go back again. More

Service was expected and on time. What I liked the best was Brad kept the price at my expired coupon. This is good customer service. was Brad kept the price at my expired coupon. This is good customer service. More

Courteous and prompt service characterizes this MB dealership. A detailed analysis presented to me over the phone by service technician Scott lead me into the proper understanding of the repairs, modi dealership. A detailed analysis presented to me over the phone by service technician Scott lead me into the proper understanding of the repairs, modifications and preventative maintenance measures needed and implemented. More

Their customer service is great. The older lady that helped me was very nice. Wait time was ok. Quality work is the best..overall great experience helped me was very nice. Wait time was ok. Quality work is the best..overall great experience More

Top Rate,100% , the complete staff is at the top of my chart.Everyone there will ask you if your being heifer, the sales rep know there Cars, SUV etc. the service department has s excellent and the staff chart.Everyone there will ask you if your being heifer, the sales rep know there Cars, SUV etc. the service department has s excellent and the staff is also. Rate chart is 10, 5 star, 💯 More

I did have to wait awhile…The headrests were missing upon purchase-I’m still waiting for them. I’d likely go back to purchase. purchase-I’m still waiting for them. I’d likely go back to purchase. More

Carol is very nice and very help customer. The service is very fast and did a very nice job. The parking lot is very convenient very fast and did a very nice job. The parking lot is very convenient More