Mercedes-Benz of Wilmington

Excellent care of both my car and me throughout the process. Went above and beyond to get me into a loaner call although I showed up at the last minute. process. Went above and beyond to get me into a loaner call although I showed up at the last minute. More

The experience overall was good. They were genuinely helpful. My loaner was smaller than my car and my dent was still there upon return. I would’ve liked a little communication. Nevertheless, they fixed helpful. My loaner was smaller than my car and my dent was still there upon return. I would’ve liked a little communication. Nevertheless, they fixed everything else I needed. More

Nice dealership and quality service. I had my Mercedes towed in for a flat. They handled that quickly under warranty and managed to get my next service done at the same time plus returning the car nice a towed in for a flat. They handled that quickly under warranty and managed to get my next service done at the same time plus returning the car nice and clean is always a plus. Tony S. is an excellent service advisor. More

Top notch! It’s the attentiveness, timeliness, and quality of the work performed that made the overall experience very good! As the saying goes, “you get what you pay for.” quality of the work performed that made the overall experience very good! As the saying goes, “you get what you pay for.” More

I had a very pleasant experience during my visit to the service center. Brad was very knowledgeable when answering questions about the Pirelli tires I wanted for my GLE 350. The staff is friendly and court service center. Brad was very knowledgeable when answering questions about the Pirelli tires I wanted for my GLE 350. The staff is friendly and courteous. The rental car service was easy and Andrea was very helpful. More

Courteous and pleasant When you walk in they look up from desk and greet you and acknowledge you.I had Tony Saienni help me and he was honest and they got me my tires.I was very pleased desk and greet you and acknowledge you.I had Tony Saienni help me and he was honest and they got me my tires.I was very pleased More

Professional, helpful and very knowledgeable service staff. The transportation department is also quite helpful and friendly. The vehicle was delivered in time and thoroughly cleaned. I appreciate t staff. The transportation department is also quite helpful and friendly. The vehicle was delivered in time and thoroughly cleaned. I appreciate the follow up and constant communication. More

Why would they encourage me to replace breaks for a car that has 10000 in repairs. Knowing I would need to sell the car or trade it in, why not discourage me from getting breaks that cost 1000!!!! that has 10000 in repairs. Knowing I would need to sell the car or trade it in, why not discourage me from getting breaks that cost 1000!!!! More

Everyone at the dealership was very nice and courteous. They listened to my issue and were able to resolve timely. They were great and appreciate the service department for their timely work. They listened to my issue and were able to resolve timely. They were great and appreciate the service department for their timely work. More

SERVICE was great great and good and on time working for me and my car and renting a car was great and quick in out me and my car and renting a car was great and quick in out More