Mercedes-Benz of Wilmington

Service was excellent. Rep was pleasant and very helpful. He explained what was needed and the specifics. The work was done on time as promised. helpful. He explained what was needed and the specifics. The work was done on time as promised. More

Great service they discovered a oil leak from oil pan gasket during a Service “A” which saved me another trip for that repair and less cost. Fixed right the first time. gasket during a Service “A” which saved me another trip for that repair and less cost. Fixed right the first time. More

The service was great. When I came for services, staff was very Professional and detail to what the services will render. Time prior was on point. Tony very polite. Will always purchase my vehicle with was very Professional and detail to what the services will render. Time prior was on point. Tony very polite. Will always purchase my vehicle with your dealership. More

I was extremely please with my total experience. The road side service response, the service to replace my damaged tires and the loaners all were excellent! side service response, the service to replace my damaged tires and the loaners all were excellent! More

While the service technician, Brad Davis, was very pleasant and nice, ( I would recommend him and others that I have dealt with over the years) , the costs are exorbitant, causing me to go elsewhere. pleasant and nice, ( I would recommend him and others that I have dealt with over the years) , the costs are exorbitant, causing me to go elsewhere. More

Bras did an outstanding job with his customer service skills. Very polite, professional and courteous. Would Recommend his services to all my friends. Thanks Brad skills. Very polite, professional and courteous. Would Recommend his services to all my friends. Thanks Brad More

Brad was polite, knowledgeable and courteous. Service was quick and explained to me and great detail. Service options were explained to me as well. I appreciate the friendly service member. quick and explained to me and great detail. Service options were explained to me as well. I appreciate the friendly service member. More

Excellent service from the time I arrived until my service was completed. The waiting area was clean and welcoming. The young lady sitting at the desk saw that I was on a conference call and offered m service was completed. The waiting area was clean and welcoming. The young lady sitting at the desk saw that I was on a conference call and offered me an area to sit that was quiet so that I would disturb the other customers. Very appreciative for the recommendation More

Very professional and great customer service. They fix it right the first time and deliver with a smile! Jason always handles all service requests promptly and is great to converse with! it right the first time and deliver with a smile! Jason always handles all service requests promptly and is great to converse with! More

My first service at this dealer since moving from L.A. to Wilmington. Jason K. Did an outstanding job of fixing my wheel rim and tire. He also dealt well with my tire insurance company. Wilmington. Jason K. Did an outstanding job of fixing my wheel rim and tire. He also dealt well with my tire insurance company. More