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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
June 02, 2021
Top notch! It’s the attentiveness, timeliness, and quality of the work performed that made the overall experience very good! As the saying goes, “you get what you pay for.” quality of the work performed that made the overall experience very good! As the saying goes, “you get what you pay for.” More
by JMPJR1971
Verified CustomerEmployees Worked With
Brad Davis
June 02, 2021
Why would they encourage me to replace breaks for a car that has 10000 in repairs. Knowing I would need to sell the car or trade it in, why not discourage me from getting breaks that cost 1000!!!! that has 10000 in repairs. Knowing I would need to sell the car or trade it in, why not discourage me from getting breaks that cost 1000!!!! More
by Kim
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
June 01, 2021
Service was excellent. Rep was pleasant and very helpful. He explained what was needed and the specifics. The work was done on time as promised. helpful. He explained what was needed and the specifics. The work was done on time as promised. More
by hkoomar
Employees Worked With
Brad Davis
June 01, 2021
Great service they discovered a oil leak from oil pan gasket during a Service “A” which saved me another trip for that repair and less cost. Fixed right the first time. gasket during a Service “A” which saved me another trip for that repair and less cost. Fixed right the first time. More
by JAS72455
Employees Worked With
Brad Davis, Jason Kuczeriawenko
June 01, 2021
Everyone at the dealership was very nice and courteous. They listened to my issue and were able to resolve timely. They were great and appreciate the service department for their timely work. They listened to my issue and were able to resolve timely. They were great and appreciate the service department for their timely work. More
by AASHA.KOOMAR
Employees Worked With
Brad Davis, Tony Saienni
May 31, 2021
Very professional and great customer service. They fix it right the first time and deliver with a smile! Jason always handles all service requests promptly and is great to converse with! it right the first time and deliver with a smile! Jason always handles all service requests promptly and is great to converse with! More
by PAMELA.ESTELLE
Employees Worked With
Jason Kuczeriawenko
May 31, 2021
Excellent service from the time I arrived until my service was completed. The waiting area was clean and welcoming. The young lady sitting at the desk saw that I was on a conference call and offered m service was completed. The waiting area was clean and welcoming. The young lady sitting at the desk saw that I was on a conference call and offered me an area to sit that was quiet so that I would disturb the other customers. Very appreciative for the recommendation More
by TAMELIA_TAMMI
Employees Worked With
Jason Kuczeriawenko
May 31, 2021
Brad was polite, knowledgeable and courteous. Service was quick and explained to me and great detail. Service options were explained to me as well. I appreciate the friendly service member. quick and explained to me and great detail. Service options were explained to me as well. I appreciate the friendly service member. More
by ALLANNAGWATHNEY
Employees Worked With
Brad Davis
May 31, 2021
Bras did an outstanding job with his customer service skills. Very polite, professional and courteous. Would Recommend his services to all my friends. Thanks Brad skills. Very polite, professional and courteous. Would Recommend his services to all my friends. Thanks Brad More
by LHUDGON
Employees Worked With
Brad Davis
