Mercedes-Benz of Wilmington

The service team is a pleasure to work with. Carol in particular is awesome. She has such a great personality. I have tried the other local dealership but will only use MB of Wilmington. particular is awesome. She has such a great personality. I have tried the other local dealership but will only use MB of Wilmington. More

Bradley, the service advisor, is always professional, respectful and thorough about my service and what my car needs. If anything I don't understand, he listens and explains patiently and thoroughly. respectful and thorough about my service and what my car needs. If anything I don't understand, he listens and explains patiently and thoroughly. More

Employees were polite and very helpful. I was given a loaner when I dropped my car off for service. Very appreciative of keeping the loaner till I was able to pick up my car. loaner when I dropped my car off for service. Very appreciative of keeping the loaner till I was able to pick up my car. More

The service people at Wilmington Mercedes Benz are unfailingly professional and courteous. If they notice something that might become a problem with my 11 year old SUV, they let me know so that I hav unfailingly professional and courteous. If they notice something that might become a problem with my 11 year old SUV, they let me know so that I have the opportunity to head off the problem. They communicate with me clearly and promptly..I have More

Service Rep. Jason was very helpful, informative and professional. This will be my home base for service. Our vans were serviced in a timely manner and drop off and pickup was very convenient. professional. This will be my home base for service. Our vans were serviced in a timely manner and drop off and pickup was very convenient. More

Jason did a great job getting my car in and finished properly on time. He communicated well and I especially like the text message process gor communicating back and forth. properly on time. He communicated well and I especially like the text message process gor communicating back and forth. More

Tony you did good job at last service. I appreciate you all you did. The car was done in early service so I had my car back at pick up at are service all you did. The car was done in early service so I had my car back at pick up at are service More

Excellent service all the time! Carol was very friendly able to help me navigate and fix my issue over the phone. This team is Flexible and supportive. able to help me navigate and fix my issue over the phone. This team is Flexible and supportive. More

Mercedes-Benz Wilmington provided top of the line service. I would definitely recommend to family and friends. Staff was professional, friendly and prompt service was provided. Kudos to Brad Davis. service. I would definitely recommend to family and friends. Staff was professional, friendly and prompt service was provided. Kudos to Brad Davis. More

She was great! Very helpful and informative. She was so excited to see me getting my new car and checked on me after my purchase. excited to see me getting my new car and checked on me after my purchase. More