Mercedes-Benz of Wilmington

There services are always professional, my service Manager is Carol, she is friendly, knowledgeable, caring, punctual, courteous, reliable and goes above and beyond her job description. Manager is Carol, she is friendly, knowledgeable, caring, punctual, courteous, reliable and goes above and beyond her job description. More

Anthony Sienna gave us the best service we every received at the dealership and we have getting service for all of vehicles their for past 5 years. at the dealership and we have getting service for all of vehicles their for past 5 years. More

I like the warm reception that customers get. Nearly everyone was friendly and made you feel comfortable while you waited for your car. The service on the car was great, I felt like my car had been rene everyone was friendly and made you feel comfortable while you waited for your car. The service on the car was great, I felt like my car had been renewed. More

I was pleased either customer service and responsiveness of Tony and I would be happy to bring my car to this dealer in the future. of Tony and I would be happy to bring my car to this dealer in the future. More

Sales/Service reps very professional & knowledgeable. My experience has been they care about the customer. Shelby played a big part in my purchase of G experience has been they care about the customer. Shelby played a big part in my purchase of G More

Brad and the tech who worked on my car did a spectacular job! They accommodated my very difficult schedule and were very respectful and kind. There was also a young cleaning woman there Saturday around 3, job! They accommodated my very difficult schedule and were very respectful and kind. There was also a young cleaning woman there Saturday around 3, she too was kind. Helpful, went out of her way. More

I can never express how grateful I am to Jason and the rest of your staff for getting the part and getting me back home to Florida safely. O came in off the highway in tears, scared and stranded at openin rest of your staff for getting the part and getting me back home to Florida safely. O came in off the highway in tears, scared and stranded at opening. You all got someone to drive to pick up the wheel sensor and bring it back and had me on the road in 3 hours. No car company or dealership has EVER been so kind, compassionate and generous. I will forever be grateful and reccomend not only Mercedes but your dealership. Thank you all for your hard work and dedication to this stranger! - Constance More

Great service and great communication. I would especially like to compliment Jeff Ridgeway who went above and beyond to ensure that Mercedes Benz manufacturers covered my leaking overhead AC unit even though like to compliment Jeff Ridgeway who went above and beyond to ensure that Mercedes Benz manufacturers covered my leaking overhead AC unit even though another shop south of Delaware had refused to engage the manufacturers on my behalf. Even though the recall had expired 4 month ago, he managed to have then cover about 90% of the bill. The shop did a wonderful job fixing my van and everything runs as good as new. Highly recommend them and will us them in future. More

Flexible and timely with the scheduling of my vehicle. I appreciate the rapid diagnosis of my situation and presentation of options. It’s great to continue this relationship. appreciate the rapid diagnosis of my situation and presentation of options. It’s great to continue this relationship. More

My valid coupon wasn’t accepted when presented to the staff. Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks! staff. Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks! More