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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

May 24, 2021

The service process is fast and efficient. Great customer service! I appreciate being told I have options and given the choice to do what works best for my budget. More

by Dee B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 24, 2021

Very helpful, sales staff, did a great job prepping the car and getting us out quickly and efficiently, easily negotiated a good deal on our car, would recommend to a friend More

by brettmcurtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
May 22, 2021

Superb customer service! Friendly and welcoming. Handled an emergency problem with flat tire quickly and efficiently. Very pleased with waiting area accommodations. Tire was in stock and installe More

by JGRIFFITHSTEPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Alissa Facciolo, Jason Kuczeriawenko
May 22, 2021

Shelby, my devoted Sales Rep. and Mr. Harry, my financial mentor provided excellent customer service throughout the purchase process of my new GLB250. Thank you! More

by Lcwrightconsultant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly
May 21, 2021

Great job Tony is really cool guy to work with. Knowledgeable and courteous. Great dealership close to home. Work always done promptly and effectively. Thanks. More

by eddensgj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 21, 2021

If you own a sprinter this dealer is the place to go. Every bit as professional as you would expect from the brand. Highly recommend More

by CASTROCHRISTOPHER92629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 21, 2021

Service is always done in a professional manner. I will be returning. I was pleased to see safely measures in place. Thanks you everyone involved. More

by GBRELEUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 21, 2021

Everything was first class excellent service Brad was very polite, informative and knowledgeable about the service that was I received also the loaner was very clean More

by POWELLFLY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Carol Siracuse Wilson
May 21, 2021

I received prompt service. Easy appointment scheduling. Mercedes picked up my vehicle and left a replacement vehicle. The delivery person was super nice. Overall happy More

by SEDDONB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Jason Kuczeriawenko
May 20, 2021

Personal service you dont get from other local dealerships make them stand out! You’re not a number here , you are treated like a valued client and it shows More

by VOL26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle, Carol Siracuse Wilson
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