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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

May 20, 2021

They are the best. My check engine light came on Tuesday. I was able to make an appointment for Wednesday and I was in and out in 45 minutes. More

by KENAS71
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 20, 2021

Professional in the way all business was conducted, led to a pleasing experience,I look to working with this dealership for many a years to come in many different capacities. More

by DR.ANEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 19, 2021

My sales rep Alissa was very helpful, no hassle. She pointed me to exactly what I wanted. She made sure I was comfortable while waiting for the financial team to make the deal. More

by shawnahardy618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
May 19, 2021

Great fast service. Jason was friendly and helpful as always. Price was a bit high compared to other places but the price was reasonable at the dealership More

by JAYPTL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 19, 2021

I've been dealing with this dealership for years. They are always kind, helpful, efficient, and yes even entertaining, because they all have a great sense of humor. I would definitely recommend this deal More

by MKIRK0
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
May 19, 2021

Was given an appointment within two days and the car was completed within three days. The service department completed everything that I asked them for. The price was fair for what I had done and the car wa More

by ANGIEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
May 19, 2021

Carol Siracuse Wilson is the best service writer! She always takes care of my vehicles and treats me very fair! Thanks to her and the dealership! More

by CJM1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 19, 2021

Brad Davis was excellent to work with, he is very professional and courteous. Also he found a solution to a question I requested of him. More

by GRANOFFOUR
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 18, 2021

From start to finish, my interaction with the service department was excellent. Since I was there for a recall and also since I was not a customer of Wilmington Mercedes, I wasn't sure what to expect. I More

by SYLVIABANK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 18, 2021

Brad was extremely helpful in proactively pointing out the issues he saw and gave me crisp info on repairs needed. Was able to make good decisions based off of his input. More

by RAHULSINDHU87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
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