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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

May 18, 2021

I am pleased with the fast, efficient service I receive at this dealership. I had a flat tire as well as a flat spare. The gentleman (Brad?) allayed my fears with his calm reassuring manner. The service wa More

by ELOPES0313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 17, 2021

Very happy with my service. Carol is amazing., was incredibly friendly and efficient. The work was completed promptly and I had my vehicle back in a few hours. More

by NORA.KIRBY501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 17, 2021

I would take my Mercedes anywhere else for service. Service team always does such a great job! They are fast and reliable, especially Jason K More

by ROSE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 17, 2021

I Always have a wonderful experience at MB of Wilmington Service Department thanks to the exceptional service from Jason. He’s always friendly and makes me feel like a valued customer. More

by ALLANEDEMPSTER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, Samy Hamza, Jason Kuczeriawenko
May 17, 2021

Alissa was the best hands down. The best service I got what I wanted and a good price yes I’m satisfied and will recommend this dealership to everyone. Thanks again Alissa ❤️ More

by Tonyadoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
May 16, 2021

Job not well done!!!!! The sprinter van is still having problems after a second service!!! I am looking forward to bring it back for repairs!! More

by ARAJAB786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
May 16, 2021

Courteous and helpful service department. Ordering of parts was straightforward and the programming of the FOB to the car just took a few minutes. The department also washed the car for me! More

by BORTKIEWICZHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 16, 2021

I have been buying cars from this location for 25 years. More recently I have been working with Dru and Alissa. You are lucky to have them. Treat them well, they are an asset to your dealership. More

by donald.sturgeon
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dru , Jaclyn Melchior, Alissa Facciolo
May 16, 2021

We had a positive experience at the Wilmington service center. Our service rep maintained us informed of the process. I was disappointed that my AMG battery went bad but stuff happens More

by RAMOSZX12R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 14, 2021

Fast and great customer service . Yup Shelby always checks on me after I leave to ensure that I received the best customer service. I will definitely only come to this location to purchase my vehicles More

by JAQQ.JAAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby , Jason Kuczeriawenko
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