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Mercedes-Benz of Wilmington
Wilmington, DE
1,584 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,584 reviews
May 13, 2021
The service is always great. They always return my car cleaner than when I came in. I trust that the service is always done right. Jason always treat's me like I'm special. And never request service not n cleaner than when I came in. I trust that the service is always done right. Jason always treat's me like I'm special. And never request service not needed More
by JFINNEGAN50
Verified CustomerEmployees Worked With
Jason Kuczeriawenko
May 12, 2021
Service was quick and efficient. I was in and out in no time. Brad was friendly, listened to my concerns, and provided me exceptional service. I am satisfied with the service I received. time. Brad was friendly, listened to my concerns, and provided me exceptional service. I am satisfied with the service I received. More
by WITHERSPOONEV
Employees Worked With
Brad Davis
May 12, 2021
Service was prompt and thorough. I arrived half an hour earlier than scheduled but was attended to and agent was friendly and knowledgeable. My car was delivered on time. earlier than scheduled but was attended to and agent was friendly and knowledgeable. My car was delivered on time. More
by Bally
Employees Worked With
Brad Davies
May 12, 2021
I was able to drop my car off the night before, and they had a loner ready for me. It was a really smooth transition-thanks for accommodating my schedule! had a loner ready for me. It was a really smooth transition-thanks for accommodating my schedule! More
by VILAYVANHV
Employees Worked With
Brad Davis- Service Dept.
May 11, 2021
I love my new g63. Pat the GM is the man. Great customer service. I will definitely recommend this dealership to anyone interested in a new vehicle. service. I will definitely recommend this dealership to anyone interested in a new vehicle. More
by BRUCEDHALL23
Employees Worked With
Rick Umani
May 10, 2021
The dealership is excellent. Always is, I have purchased cars and service for the last 25 years. Carol and Michelle in service have been extraordinarily helpful. cars and service for the last 25 years. Carol and Michelle in service have been extraordinarily helpful. More
by DWELLIS000
Employees Worked With
Michelle, Rick Umani, Carol Siracuse Wilson
May 10, 2021
Wanted to say I had an amazing experience at Mercedes of Wilmington. Professional in every way from questions, service performed , employees and shop was immaculate. Thanks again for everything!! Wilmington. Professional in every way from questions, service performed , employees and shop was immaculate. Thanks again for everything!! More
by MRDAVIS1288
Employees Worked With
Chris Davis
May 10, 2021
Everything was handled professionally. Tony and the nice service manager did everything they could to help. Thank you, pleasure doing business with you last week. service manager did everything they could to help. Thank you, pleasure doing business with you last week. More
by PMTP
Employees Worked With
Tony Saienni
May 10, 2021
Have brought car in 3 or 4 times for noise issue. Still not fixed. Service folks great, but very discouraged that they cannot eliminate the noise. not fixed. Service folks great, but very discouraged that they cannot eliminate the noise. More
by KJADAMS
Employees Worked With
Jason Kuczeriawenko
May 10, 2021
The service was great and people were very friendly. But the. Fluids were not topped off. The windshield washer fluid was empty the light came on that evening. the. Fluids were not topped off. The windshield washer fluid was empty the light came on that evening. More
by CHARISSEJOHNSON10
Employees Worked With
Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
