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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

May 12, 2021

I was able to drop my car off the night before, and they had a loner ready for me. It was a really smooth transition-thanks for accommodating my schedule! More

by VILAYVANHV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis- Service Dept.
May 12, 2021

Service was quick and efficient. I was in and out in no time. Brad was friendly, listened to my concerns, and provided me exceptional service. I am satisfied with the service I received. More

by WITHERSPOONEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 11, 2021

I love my new g63. Pat the GM is the man. Great customer service. I will definitely recommend this dealership to anyone interested in a new vehicle. More

by BRUCEDHALL23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Umani
May 11, 2021

Service was prompt and thorough. I arrived half an hour earlier than scheduled but was attended to and agent was friendly and knowledgeable. My car was delivered on time. More

by Bally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davies
May 10, 2021

Have brought car in 3 or 4 times for noise issue. Still not fixed. Service folks great, but very discouraged that they cannot eliminate the noise. More

by KJADAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 10, 2021

The service was great and people were very friendly. But the. Fluids were not topped off. The windshield washer fluid was empty the light came on that evening. More

by CHARISSEJOHNSON10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
May 10, 2021

The dealership is excellent. Always is, I have purchased cars and service for the last 25 years. Carol and Michelle in service have been extraordinarily helpful. More

by DWELLIS000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle, Rick Umani, Carol Siracuse Wilson
May 10, 2021

Wanted to say I had an amazing experience at Mercedes of Wilmington. Professional in every way from questions, service performed , employees and shop was immaculate. Thanks again for everything!! More

by MRDAVIS1288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
May 10, 2021

Everything was handled professionally. Tony and the nice service manager did everything they could to help. Thank you, pleasure doing business with you last week. More

by PMTP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 09, 2021

Great customer service from the initial scheduling, to the actual appointment day, and completion of my oil change service was performed timely. The parts department is great too. More

by Nee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
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