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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

May 08, 2021

I was able to schedule an appointment w /o delay. On arrival for my appt, I was greeted and directed to Tony’s desk. The maintenance was explained and then I was directed to the waiting area. More

by CLARENCEAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 07, 2021

Staff were friendly and attentive. Communication was great and everyone represented Mercedes Benz well. Can’t say enough good things. Love this dealership the best in Delaware! More

by VAxxxxAPIERCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 07, 2021

From the beginning of the transaction to the very end, it was seamless. Bought my dream SUV & left knowing I also chose the best dealership & saleswoman, Alissa! More

by kristenlt07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
May 07, 2021

Brad Davis my service representative was extremely helpful, knowledgeable and professional. This was my first interaction with Brad and left a great impression and he made everything a smooth transact More

by BARBARA.ANN.WISEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davies
May 07, 2021

They made the experience pleasant and got me in quickly given that my issue was unexpected. i have nothing else to add, it was all good. More

by EVELYNBRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 07, 2021

This service delivery was excellent compared to my previous experience. The staff are friendlier, customer focused, engaged and technically knowledgeable. Special shoutout to Chris Davis. More

by AADest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
May 07, 2021

As you walk into this clean atmosphere you are welcomed by pleasant, knowledgeable staff and cars that make you want to upgrade your Mercedes-Benz More

by LAFAMILIA.CALDERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Car loaner staff , Carol Siracuse Wilson
May 07, 2021

Awesome service and the service rep was awesome and knowledgeable. He was a new guy that took Fred’s place, he’s going to do very well. More

by ZULU_EBM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 07, 2021

Always helpful and friendly. Fair pricing. Quick and on time. Pleasant to deal with. Good location. Would definitely come back for any other service need. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 07, 2021

My wife and I had Rick as our sales person and he was excellent to work with and did an excellent job of informing us about everything that was taking place with the process of buying the car. More

by JESTARJONES169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani
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