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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

May 05, 2021

Great service. Great communication. I’ve gone to this dealership for many years and I don’t know why I have to write 25 words. Maybe lose that part as I almost Opted out. More

by WOLFGANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 05, 2021

Tony and the service department were very professional and courteous as usual. I opted to wait for my service. They had it ready in a timely manner. Thanks! More

by CHER.1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 05, 2021

It was a great experience until the shocking $895 doc fee. Compare your fees to the rest of the country. That felt like gouging us. More

by aviationenhancements
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt, Geoff Townsend, Alissa Facciolo
May 04, 2021

Great atmosphere great person Jason always a pleasure prompt Timing Very efficient and repairing my vehicle well I always recommend you guys reliable and very friendly alwaysRecommend Mercedes of Wilming More

by FISHMANGETTEMOFFME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 04, 2021

Brad was great about giving me updates on the status of my vehicle and suggested next steps. I appreciated his attention to getting me out the door on time. More

by MELISSA9900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 04, 2021

Brad was great and provided excellent service. He has been the one I have been dealing with whenever I have concerns or issues with my car. I thank him for his kindness and appreciate the time he takes t More

by TANYASACCOH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad
May 04, 2021

Great service on my tire repair. I had brought new tires about 2 months ago and I was constantly losing air. Returned back to the service department without an appointment and they were very accommodating. More

by Carrollh19010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 04, 2021

I purchased my 5th new Mercedes from Mercedes-Benz of Wilmington last month. The sales, parts and service staff there are outstanding. As a long time customer, I am always treated with the upmost respect More

by BMOHR263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff R, Service Mgr, Rick Umani, Jason Kuczeriawenko
May 03, 2021

Great service was well taken care of and got me in and out didn’t take long at all. I well recommend you to attend them whenever you need service for your Mercedes. More

by MALIKP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 03, 2021

The service is super great I can go to any dealership for service, but I rather come all the way from Philadelphia to Wilmington. I will keep coming More

by Shelly J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
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