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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

May 01, 2021

Good fast service. Nothing more to say except good service. Good service I repeat, good service. Your mandatory character count is not reality. Suppose what I want to say takes less characters and tim More

by KENNETHMCCASLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 01, 2021

It is ver pricey to service a Mercedes car, which prevents its attractiveness for buying. I hope management learns that in a competitive world of our time, cost of service matters big time. More

by H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Carol Siracuse Wilson
April 30, 2021

Jason Kuczeriawenko was very helpful and pleasant to deal with. Thank you! I will be bringing my car back here for service in the future. More

by PJGALLAGHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
April 29, 2021

Better keep Jason he is the best service man. I have had the to deal with. In fact all of your staff is excellent. Thank you. S Ross More

by SROSS39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
April 29, 2021

Very prompt with getting my car in and serviced. Loaner car was very nice but I should have asked for more guidence. They looked over the entire car for any. previous damage and marked everything down and More

by INSULEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
April 29, 2021

Mercedes Benz of Wilmington is my favorite dealership. My current car is my 4 th Mercedes and my 2nd purchased with the Wilmington dealership. I always have a stress free experience. I was very happy with t More

by COURTNEEGJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
April 29, 2021

Prompt check in. Jason always helpful in explaining service required. Waiting area comfortable enough, but will be glad when coffee maker is permitted once again More

by JOMAGNESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Derek Wimbish, Jason Kuczeriawenko
April 29, 2021

Service people were very professional. Made sure all my needs were taken care of. Couldn't have asked for better service. They also made sure I had a loaner vehicle More

by TDBARBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
April 29, 2021

Excellent service. Will be back for any repairs or maintenance. Tony was attentive and called back to give a status update. Concerns were addressed and taken care of thank you!! More

by SSHORES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
April 29, 2021

My service advisor Brad Davis is the most awesome person! He was very helpful getting my car serviced, and he kept me informed on the steps he was taking to service my car, and getting me back on the road! More

by Caplvin Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
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