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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

April 22, 2021

Mercedes At Wilmington DE did an amazing job fixing the dent in my car door. So happy with the work & customer service! 10/10 would recommend More

by IRENE.KOUTSOUTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Oliveto, Shelby Donnelly, Tony Saienni
April 22, 2021

Give Scott and his crew , Jake , Ryan and the rest a big raise. Couldn’t be happier with the service. I’m self employed and needed my sprinter back ASAP. They came through and fixed every issue. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Jason Kuczeriawenko
April 22, 2021

I I was stranded on the road with a bad tire. Service advisor Brad did a great job of making sure he had a tire and getting me out the door and back on the road. More

by JPCLAYTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
April 21, 2021

Everything was fine with my visit I didn’t have any problem. I would visit the service department again and also recommend this dealership for service More

by DEARIE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
April 21, 2021

Excellent customer service. I was in and out in less than an hour. Jason was so attentive to me. I called the same morning and they told me to bring the car in immediately to have a hard reset because th More

by sporto52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
April 21, 2021

Service team was friendly and very professional The wait Service team was friendly and very professional The wait time was short I was pleased with service . I would recommend this dealership to others. More

by WILLSTYLE@comcast.net
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
April 21, 2021

You knowingly ruined my vehicle ruined ruined ruined ruined ruined ruined ruined ruined ruined ruined ruined ruined ruined ruined and you wanted me to rate you More

by earnesty8
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Kuczeriawenko
April 21, 2021

Great service and friendly associates. I was happy with the service and how quickly it was done. However, they forgot to wash my car the last 2 times I got service. I was told service comes with a car wash More

by JAYPTL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
April 21, 2021

The experience was great like always. I would highly recommend this dealership to anyone looking for a great customer experience. All of the services were explained in detail. More

by GEORGE.T.BAILEY.JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stevens
April 20, 2021

Excellent customer service and had good experience from the time I came in, ordered the car, sent multiple emails and finally got the car custom built More

by GANESHBALU
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Manley - manager and Shelby Suddard - employee, Shelby Donnelly
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