Mercedes-Benz of Wilmington

Was promised a loan, one was not available, then had to drive to Enterprise to secure a rental. Part that was ordered or a week wide not arrive. Had to wait two extra days. Ordered floor mats when I p drive to Enterprise to secure a rental. Part that was ordered or a week wide not arrive. Had to wait two extra days. Ordered floor mats when I purchased the vehicle got them nearly two months later. Not satisfied More

Very courteous and friendly,performed the recall in a very short time and washed my vehicle as a free courtesy ,the staff got me on the road fast very short time and washed my vehicle as a free courtesy ,the staff got me on the road fast More

Jason’s communication skills deserve 5 stars. I had many questions, but he patiently answered all. I also appreciate being able to use a coupon :-) questions, but he patiently answered all. I also appreciate being able to use a coupon :-) More

Service is always top notch friendly staff carol is the best don’t know what I’d do without her and Patti for always getting the job done best don’t know what I’d do without her and Patti for always getting the job done More

Great experience. I would recommend the dealership. People were great, facilities clean, service was timely and accurate. When I buy another car I’ll come back. Thank you for all your help. People were great, facilities clean, service was timely and accurate. When I buy another car I’ll come back. Thank you for all your help. More

Brad Davis was on the ball. His explanations were clear and thorough. He explained the emissions recall and extended warranty and was a pleasure to deal with. and thorough. He explained the emissions recall and extended warranty and was a pleasure to deal with. More

Tony is very great and helped with everything I needed with care and urgency. I felted very welcome by him and will continue service with Wilmington, DE due to Tony’s help! with care and urgency. I felted very welcome by him and will continue service with Wilmington, DE due to Tony’s help! More

Our Mercedes -Benz of Wilmington is a great find for us. We can count on knowledgeable, congenial and efficient phone concierges. Appointments are available within a reasonable time frame. Delivery and pick We can count on knowledgeable, congenial and efficient phone concierges. Appointments are available within a reasonable time frame. Delivery and pick up is always a smooth operation. Service has been spot on for the first time . Have never needed to return for the same service. More

Nice, accommodating and made the process of purchasing a car enjoyable! Any questions I had were answered and problems were solved immediately! Everyone here was so nice to deal with. car enjoyable! Any questions I had were answered and problems were solved immediately! Everyone here was so nice to deal with. More

It was surprisingly fast than I thought, only took one day to fix this problem. And all the experience it very good. I like their efficiency. Thank you Mercedes. day to fix this problem. And all the experience it very good. I like their efficiency. Thank you Mercedes. More