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Mercedes-Benz of Wilmington
Wilmington, DE
1,586 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,586 reviews
April 15, 2021
Excellent service no hassle. Shelby never disappoints. She is honest, listens and gives you her full attention. She is enthusiastic and a joy to work with. She is honest, listens and gives you her full attention. She is enthusiastic and a joy to work with. More
by CMTBOHN
Verified Customer
April 15, 2021
Tony is very great and helped with everything I needed with care and urgency. I felted very welcome by him and will continue service with Wilmington, DE due to Tony’s help! with care and urgency. I felted very welcome by him and will continue service with Wilmington, DE due to Tony’s help! More
by B.FATUNMBI
Employees Worked With
Tony Saienni
April 15, 2021
Brad Davis was on the ball. His explanations were clear and thorough. He explained the emissions recall and extended warranty and was a pleasure to deal with. and thorough. He explained the emissions recall and extended warranty and was a pleasure to deal with. More
by RKILLIAN4
Employees Worked With
Brad Davis, service department
April 15, 2021
Great experience. I would recommend the dealership. People were great, facilities clean, service was timely and accurate. When I buy another car I’ll come back. Thank you for all your help. People were great, facilities clean, service was timely and accurate. When I buy another car I’ll come back. Thank you for all your help. More
by Frank Daly
Employees Worked With
Brad Davis
April 15, 2021
Service is always top notch friendly staff carol is the best don’t know what I’d do without her and Patti for always getting the job done best don’t know what I’d do without her and Patti for always getting the job done More
by margieofmercedes
Employees Worked With
Jeff ridgeway, Patti Vedisco , Carol Siracuse Wilson
April 14, 2021
Service completed as requested and option of a loaner car was very convenient. The dealership even brought my car home for me, which is amazing! was very convenient. The dealership even brought my car home for me, which is amazing! More
by RICH_FARMS
Employees Worked With
Jeff Gehm , Jason Kuczeriawenko
April 14, 2021
Jason is efficient and is wonderful to work with. He Keeps me informed of what service needs to be done, what cost is involved for maintenance. Keeps me informed of what service needs to be done, what cost is involved for maintenance. More
by EPAYNE2
Employees Worked With
Jason Kuczeriawenko
April 13, 2021
Price seemed a bit higher than expected. Service was great and fast. I wish I would have known about the 100 off the A in April before I did this in March. great and fast. I wish I would have known about the 100 off the A in April before I did this in March. More
by MCMILLEN2151
Employees Worked With
Carol Siracuse Wilson
