Mercedes-Benz of Wilmington

Jason was very good at keeping me updated on the service. My salesman Vic even checked in in in me as it took longer than expected but it still was a good visit. My salesman Vic even checked in in in me as it took longer than expected but it still was a good visit. More

Carol Wilson great service . She stayed to task until everything was straight. Took about 3 days but my wife is happy. As long as Carol is there I’ll keep coming back. everything was straight. Took about 3 days but my wife is happy. As long as Carol is there I’ll keep coming back. More

The initial problem was the CD player was under warranty but needed to be ordered from Benz, they told me they would call when it arrived but never reached out to me. Once I inquired they warranty expired a but needed to be ordered from Benz, they told me they would call when it arrived but never reached out to me. Once I inquired they warranty expired and it took forever to get a response that it was the Benz dealership at fault and they CD player was going to be installed as promised. Once this was clear the service was great, just took longer then planned (had a loaner for 3 days so it was OK). More

Price seemed a bit higher than expected. Service was great and fast. I wish I would have known about the 100 off the A in April before I did this in March. great and fast. I wish I would have known about the 100 off the A in April before I did this in March. More

Tony is really amazing and provides good service. I would blindly trust him for my car. He also provide good feedback. Your car is safe with him blindly trust him for my car. He also provide good feedback. Your car is safe with him More

Our family purchased 2 vehicles (gls 450 and E 350)in the last year from this dealership. They were prompt and professional. The best prices in the country! I referred them to a friend who is thrilled with h last year from this dealership. They were prompt and professional. The best prices in the country! I referred them to a friend who is thrilled with his new car. All three purchases are out of state and they made the process Seamless. Thank you Mr. Dru. More

No complaints , Carol was excellent and very pleasant to speak with. One recommendation, possible phone call for an update on the vehicle during the duration of the service. speak with. One recommendation, possible phone call for an update on the vehicle during the duration of the service. More

I took my car in for spark plug service to replace the old. Spent over $700 this is not the issue. The issue I have is that I needed the letter “c” that was missing on the word mactic. I believe, I was ch old. Spent over $700 this is not the issue. The issue I have is that I needed the letter “c” that was missing on the word mactic. I believe, I was charged $50 for the lettering after spending over $700. I am really at a lost for words, because how much does Mercedes actually pay for those letters. Still shaking my head. More

Very friendly staff and good customer service. I had the chance to speak with the sales manager and Jason (service) thank you for helping me out when my C300 was there for service👍🏿 chance to speak with the sales manager and Jason (service) thank you for helping me out when my C300 was there for service👍🏿 More

Great dealership especially with service. Communication is excellent. Courteous and knowledgeable personnel are in the service department. They really go all out to make the customer trust their car in the is excellent. Courteous and knowledgeable personnel are in the service department. They really go all out to make the customer trust their car in the hands of the service department 💕 More