Mercedes-Benz of Wilmington

First time I’ve been to Wilmington Mercedes dealer I think they did a very good efficient job with my car runs pretty good. Thanks you service department think they did a very good efficient job with my car runs pretty good. Thanks you service department More

They kept in touch to let me know when my vehicle would be ready. Drop off and loaner were seamless. Our repair was very expensive. be ready. Drop off and loaner were seamless. Our repair was very expensive. More

I would recommend this dealership and salesman to anyone. Despite an initial issue they went above and beyond to resolve the issue in a professional and friendly manner. They took care of me and treated me f Despite an initial issue they went above and beyond to resolve the issue in a professional and friendly manner. They took care of me and treated me fairly. I am very pleased with Samy and Dru. Not only do I recommend them, I hope to deal with them again myself. More

Great customer service , but the price is a bit high, the people are very friendly. Overall I will definitely recommend people to get service there. people are very friendly. Overall I will definitely recommend people to get service there. More

Purchased vehicle at this dealer. Tony the service tech was very helpful and courteous. Car was completed when expected. Excellent service experience. Thank you Tony and MB of Wilmington was very helpful and courteous. Car was completed when expected. Excellent service experience. Thank you Tony and MB of Wilmington More

While short staffed in the service dept due to individuals being out, I was still accommodated for an issue with my engine that could not be delayed. Thank you for not turning me away to another individuals being out, I was still accommodated for an issue with my engine that could not be delayed. Thank you for not turning me away to another dealership and making this spark plug issue less painful. More

Very well pleased with the customer service I received. Service Advisor Carol was Great!! She even found a way to reduce my service bill. Satisfied customer for sure!! Service Advisor Carol was Great!! She even found a way to reduce my service bill. Satisfied customer for sure!! More

My service advisor, Carol Wilson was excellent. She was knowledgeable and extremely friendly. The service was completed in a timely manner and exceeded my expectations. knowledgeable and extremely friendly. The service was completed in a timely manner and exceeded my expectations. More

The dealership has always been accommodating professional and done a great job on anything I have ever needed as a Mercedes customer they return calls make repairs in a timely manner and they are a pleasure and done a great job on anything I have ever needed as a Mercedes customer they return calls make repairs in a timely manner and they are a pleasure to work with More

Jason from service called and kept me informed about the work that was needed to be completed and things that needed immediate attention. Pat the GM always stays connected with his customers and checks in. work that was needed to be completed and things that needed immediate attention. Pat the GM always stays connected with his customers and checks in. Very satisfied customer experience. More