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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

April 08, 2021

I was very delighted with the wonderful atmosphere when I took my to service. Thank you Carol for an Outstanding customer service. Thanks to the technician. More

by LIBRANHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
April 08, 2021

This shop can't even fix their own cars. Everybody has to get their cut of the pie!! Rip-off!! Run from this shop!! Run!! $255 for a battery!! Really!! Never Again!!! More

by DANKSMAIL46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carol Siracuse Wilson
April 08, 2021

People were polite and very helpful. Answered all my questions. Performed the service quickly and to my satisfaction. Dealership was clean and well run. I will be back when I need service More

by ROGERHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
April 08, 2021

Very responsive to my issue and quick turnaround on the repair. Carol is fantastic to work with. She provided an initial diagnosis quickly and options for repair. More

by BRIASCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
April 07, 2021

Please make sure the service specials page on your website is working (it was not loading). Otherwise, I really appreciate the seamless operation of the service department. Everything was done super More

by ROSAHCHANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
April 06, 2021

Shelby is amazing! She was sure to meet my needs during the sale, and made it a point to be available for my questions after my purchase. Highly recommend Shelby! More

by K.Diabate
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly
April 06, 2021

Great service very professional and well courteous. This was my first time at this dealership and I will definitely go back. I would surely recommend. More

by JAMILAH.PERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
April 06, 2021

Mercedes-Benz, Wilmington, DE is very good. The service Department is excellent. I am satisfied with the quality of their service. Thank you so much for your help! More

by IUDEZULU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
April 06, 2021

Well really don’t where to start our Sprinter came in for the Approved Emissions Modifications and left with a new issue Water in the fuel light is on .. Turns out this appears to be an issue tha More

by dgehrmannl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Creamer
April 05, 2021

Great staff very friendly. Fast & smooth deal Best Great staff very friendly. Fast & smooth deal Best dealership & staff ever Love my new Benz Alissa Facciolo #1, thanks again Thank you mb o More

by alexblill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, Alissa Facciolo
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