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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

March 30, 2021

I thought this dealership was up front and handled my I thought this dealership was up front and handled my sale as expected. I had reviewed most of my information on line and when compared with other de More

by Clarence Dixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly
March 30, 2021

Excellent service and great communication with my tech Anthony! He definitely made my first experience an easy one. I live 10min from the Mercedes in Milford and will continue to use Wilmington and reques More

by MICHELLEKNOTTS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
March 30, 2021

Sadly my check engine like came back on displaying the same code after I paid $560 to fix the problem. They offered to scan it again to see how they can fix it... but I haven’t been able to go back as of More

by DTM129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 30, 2021

Excellent services and they provide enough information. I would love to visit again to same location for services. Also I suggest other to visit. Have nice place to hangout while serving car. More

by BHANDANKUMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
March 30, 2021

Our service contact Carol was great. Very polite Quick Our service contact Carol was great. Very polite Quick and a great sense of humor. My name is Carol and we pulled a little joke on my hubby More

by WILLIAMGLASSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 30, 2021

Excellent service by service writer, Cris Davis. Good diagnostics and creative solution. Arranged loaner at last minute. good follow.great attitude. pleasant and polite. best More

by industry997360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis great attitude, creative
March 29, 2021

The requested Appointment for routine service and recall work was readily available and service and warranty repairs promptly completed. Jason ensured efficient, responsive and personable service. More

by GIJOE915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 29, 2021

Just waited about 25 min for them to bring my car around. The Gate was locked and they could not find the key apparently. Thanks More

by JSKIUSMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
March 29, 2021

We wanted to thank our service representative for a fine job in assisting us with our service. He was on point and kept us updated and we knew what was happening with our car service frequently. We were v More

by CTOKARSKI0@AOL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
March 26, 2021

Dealt with Scott in service. he is professional, courteous and returns phone call when promised. I will refer others to the service department there. we are now taking all are sprinters More

by DISPATCH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
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