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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

March 11, 2021

Excellent service, responsive and Covid safety measures in place. Not only did I service my leased vehicle but decided to purchase the C300 2017. The purchase along with service was handled smoothly with More

by JGRIFFITHSTEPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyssa, Dru Brahmbhatt, Derek Wimbish, Michael Manley, Pat Oliveto, Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
March 10, 2021

It was a pleasant experience. Tony was very friendly and informative. The quality of the service was excellent and thorough. Waiting area was clean and neat. More

by ZHANGGA1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
March 10, 2021

Jason made me aware of what service was needed. Also brought my car in dirty and left in a clean car. Outstanding Service from check in to check out. Thank you. More

by COREY.WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 10, 2021

Carol Wilson was and is outstanding in every way. I totally appreciate her customer focus. She is extremely knowledgeable, professional and thorough. Thank you very much!!! More

by BRFITZ1
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 10, 2021

Carol in the service department is the best. She listens, is responsive, communicates status, gets things done quickly and right, and is an overall pleasure to deal with. More

by KCAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 10, 2021

Outstanding work, service and professionalism. I just switched from another dealership and found this to be a pleasant experience. Carol was great and a joy to deal with More

by ROGERCTHORNTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 09, 2021

MBOW provided excellent hassle free service!Pick-up and MBOW provided excellent hassle free service! Pick-up and delivery was easy. Loaner car was clean and neat. My car was cleaned and returned the same d More

by SSPAEDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 09, 2021

It was great service. Advisor was attentive to what we were attempting to achieve and that’s exactly what we did. Great job! I would recommend. More

by REVDOCAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 09, 2021

Satisfied with my appointment with Carol . Very quick ,waiting time not too long as what I expected , it’s a breeze . Well done and the caution and recommendation with the quote provided . Thanks , sure More

by TJONSON8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 09, 2021

Excellent service and a very helpful, knowledgeable staff. They were very attentive and provided exemplary services including giving me a ride home, delivering my completed vehicle to my home the follo More

by WM.HINDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
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