Mercedes-Benz of Wilmington

Great service! Service department is always consistent and great with customer service. Waiting area and show room is comfortable and friendly. Can’t wait until Covid is over. and great with customer service. Waiting area and show room is comfortable and friendly. Can’t wait until Covid is over. More

Carol is great! She kept me informed of the status of my car. The dealership employees are nice and helpful. The premises are well maintained and clean. car. The dealership employees are nice and helpful. The premises are well maintained and clean. More

The prompt, professional service from Tony and the service department was quite impressive. The quick turnaround, diagnosis and communication made us glad to we took our car this this shop. service department was quite impressive. The quick turnaround, diagnosis and communication made us glad to we took our car this this shop. More

The staff was very helpful and pleasant. Car was completed in a timely manner. Pick was easy. I have been very satisfied eith service departments. completed in a timely manner. Pick was easy. I have been very satisfied eith service departments. More

Carol was very easy to speak with and she took time to explain everything. Pricing could be alittle more affordable. My car was quick on service the day of. explain everything. Pricing could be alittle more affordable. My car was quick on service the day of. More

The service department is great. Very attentive to reason car is in service. General manager Michael is ALWAYS there to help out if needed...miss seeing everyone due to covid..but thankful for their reason car is in service. General manager Michael is ALWAYS there to help out if needed...miss seeing everyone due to covid..but thankful for their pick up and delivery system.0 More

First time receiving service at this dealership. Staff was friendly. Waiting area was average, and the wait time was not unreasonable. Priced a little high despite special. was friendly. Waiting area was average, and the wait time was not unreasonable. Priced a little high despite special. More

Excellent service could not have more pleased staff outstanding work was done in record time personnel was so accommodating made a terrible time easy and comfortable outstanding work was done in record time personnel was so accommodating made a terrible time easy and comfortable More

Great service team! I’ve worked with them over over the past 15 years. I’ve had multiple vehicles that have received service at this dealership. past 15 years. I’ve had multiple vehicles that have received service at this dealership. More

I loved the service we received and Tony was on top of things. The car is running well. I an confident that they covered everything. things. The car is running well. I an confident that they covered everything. More