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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

March 06, 2021

Tony is always polite and courteous. Getting the job done is what he does. He continues to update you on the process of my vehicle and provide me with recommendations that are reasonable. Every since working More

by PASTOR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
March 06, 2021

I was told I needed a battery and I paid for the bulb now the light came onAAA came to Mercedes test the battery 3 times and it was good he could not get a fail test on the battery I was given false info fro More

by MONICABPAIGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Kuczeriawenko
March 05, 2021

Mercedes-Benz Wilmington is extremely well run. Everything from sales to service is professional. I have done business with this dealership for many years and have never been disappointed. More

by DOTTIEK420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 05, 2021

Anthony, is a phenomenal Service Advisor. He is pleasant and attentive to your service needs. The whole team at Wilmington has been great during my visits. More

by tmkane1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
March 05, 2021

Staff of great and always friendly and helpful.I really don’t have much more to say. I hope to continue leasing cars from them right now I have 4 More

by FRANKBELLBEVERAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 04, 2021

Office representatives in customer service dept are professional, knowledgeable, & competent. The service dept itself has declined in providing quality service. During vehicle service they needed to b More

by GAVTANJA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
March 04, 2021

Very pleased with my recent service. My faithful ml350 has a new life. 173000 miles and just breaking in. I do all my own services, but this time I was over my head. Thanks Mercedes of Wilmington! More

by GT1RIDER64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 04, 2021

Excellent service, Tony was upfront about anticipated maintenance. Shelby was extremely helpful in getting appraisal information to me quickly. Both employees were exceptional. I would highly recommend M More

by Mrpord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby, Tony Saienni
March 04, 2021

Did dealership in Wilmington Mercedes was a great experience very warm friendly courteous show lots of courteous I would recommend anyone Mercedes to go there the hospitality there is amazing and the More

by IMDANIELLEJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
March 04, 2021

As always, Mercedes Benz of Wilmington provides top-notch service. Tony is very professional and a pleasure to communicate with. The entire service team is great. More

by KSTRIPES2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
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