Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,587 reviews
July 20, 2021
Reasonable price, reliable service and easy schedule an appointment and easy to get the transportation. It will be more better if it is keep updating the status appointment and easy to get the transportation. It will be more better if it is keep updating the status More
by Mark zhu
Verified CustomerEmployees Worked With
Jason Kuczeriawenko
July 20, 2021
Excellent service, excellent communication, knowledgeable, and friendly. Very quick turnaround. Jason made the experience of getting a flat tire not so scary. Thank you Jason! knowledgeable, and friendly. Very quick turnaround. Jason made the experience of getting a flat tire not so scary. Thank you Jason! More
by CANDICE.M.RIDGEWAY
Employees Worked With
Jason Kuczeriawenko
July 20, 2021
Easy place to go, good service, no problems. Get things done on time. Enjoyed my experience. Car is running well. I do suggest making an appointment, they are a busy location. done on time. Enjoyed my experience. Car is running well. I do suggest making an appointment, they are a busy location. More
by Scott.boyle0731
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
July 20, 2021
The service was great and great work, nice people, they were so helpful and amazing, thanks for everything!! I do recommend for service to this location!! were so helpful and amazing, thanks for everything!! I do recommend for service to this location!! More
by AYAZH1968
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
July 20, 2021
Dealership is very helpful and accommodating. I was attended immediately and did not have to wait.The staff is very friendly. Service is excellent and would recommend it to everyone. attended immediately and did not have to wait.The staff is very friendly. Service is excellent and would recommend it to everyone. More
by NILAY
Employees Worked With
Brad Davis
July 20, 2021
Staff at this facility are superb, from Michelle who scheduled the service to Tony, the gentleman who actually communicated with us regarding the service of the car; even Brian who received and delivere scheduled the service to Tony, the gentleman who actually communicated with us regarding the service of the car; even Brian who received and delivered our car to the parking lot are all friendly, courteous, efficient and knowledgeable. Just got the car back for a few day and haven't driven it at all. However, this dealership has been servicing our car for over 10 years and we trust them for doing a good job. More
by SHUMKH
Employees Worked With
Michelle, Brian, Tony Saienni
July 19, 2021
They are always attentive and answer their phoneThey are They are always attentive and answer their phone They are booked a week ahead si a word to the wise if you are in a time pinch They are always attentive and answer their phone They are booked a week ahead si a word to the wise if you are in a time pinch More
by Steve
Employees Worked With
Brad Davis, Carol Siracuse Wilson
July 19, 2021
The service was excellent! I couldn't have prayed for anything more. Thank you. Brad was truly God sent. He definitely tops my list of service personnel. anything more. Thank you. Brad was truly God sent. He definitely tops my list of service personnel. More
by DRANELSON
Employees Worked With
Brad Davis
July 19, 2021
Service was completed in the timeframe provided. The service representative was very kind and professional. The treatment I received is something I take to heart and because of it, I will continue to br service representative was very kind and professional. The treatment I received is something I take to heart and because of it, I will continue to bring my vehicle in for service. More
by Franklin Zhizhpon
Employees Worked With
Brad Davis, Tony Saienni
July 19, 2021
I was very happy with all my dealings with MB Wilmington. It was a Great experience all around including time, follow up dedication and desire to make me happy. Would buy again from them It was a Great experience all around including time, follow up dedication and desire to make me happy. Would buy again from them More
by bt1
Employees Worked With
Pat Oliveto, Shelby Donnelly
