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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

March 04, 2021

We had an exceptional sales experience with Dru and We had an exceptional sales experience with Dru and Rick! And we have been having our cars serviced with Jason for years and we have always receiv More

by COLLEEN S
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Dru Brahmbhatt, Jason Kuczeriawenko
March 03, 2021

I switched from Westchester to Wilmington based on the service departments skill, professionalism, customer service skills, and communication. Great friendly staff. Highly recommended. Makes service bear More

by ALBERTSAPPINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 02, 2021

Your service rep, Carol is excellent!!! She is extremely professional, knowledgeable and possess great people skills. Great working with her now and look forward to working with her in the future!!! More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 02, 2021

Good service knowledgeable salesperson .definitely very happy about staff. Price excellent.next time I can buy my friends and family member. Dru Brahmbhatt sales person very knowledgeable help full he know More

by VIJAY_SHROFF_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt, Shelby Donnelly
March 01, 2021

Very efficiently run, but don’t know about the over-all service yet, inasmuch as I’ve only driven the car home from the shop since the service was completed. Lots of service people to help the customer.... More

by barbhei
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
March 01, 2021

People at dealership were courteous and knowledgeable. The service was performed in a timely fashion and signing up online made it super easy to do More

by ERICKAHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 01, 2021

I returned to this dealership for a second purchase. Not only because my first sales experience, with Alissa, was awesome, but the finance, and service here, are also wonderful. More

by Bespoke girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sie Saunders in finance was terrific also, Derek Wimbish, Alissa Facciolo, Fred Boyce , Jason Kuczeriawenko
March 01, 2021

Custom ordered my vehicle, went above and beyond to ensure I received all features I wished for, pleasant to deal with, kept me in the loop every step of my purchase! More

by grannyjdb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly, Samy Hamza
March 01, 2021

Jason was spectacular! I had a roadside emergency and a Jason was able to fit me in, get me out and calm me down. A very pleasant and comforting experience. More

by CARONIA.TONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
March 01, 2021

The dealership is no different than Any other the people made my experience great. I liked that I was able to speak with a tech to discuss any maintenance requirements also . These servays are not someth More

by TMUSUMECI1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Samy Hamza, Fred Boyce , Tony Saienni, Jason Kuczeriawenko
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