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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

February 27, 2021

Personnel were professional and very accommodating. The service overall was great and I would recommend this location and the people to others. We had a great experience More

by ukoutsogiannis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Pat Oliveto
February 26, 2021

My visit and buying experience at Mercedes-Benz of Wilmington was one of the best I had ever experienced when looking to purchase a car; no pressure or fast talking, just friendly, polite, and profess More

by CHAMAR328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Samy Hamza
February 26, 2021

Carol and Leo are rude an incompetent. Leo has zero leadership skills. He possess poor customer service skills. He should not be managing your service department. Carol should be terminated or move to More

by TTJ215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Manley, Carol Siracuse Wilson, LEO VITALIN
February 25, 2021

I had a very easy and pleasant experience. The salesperson was very informative and friendly, These folks made it worth my while to purchase a very nice 2014 E350. More

by bluecaptn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samy Hamza
February 25, 2021

Shelby was great! I will give her a25 if I rated her Shelby was great! I will give her a 25 if I rated her Ten being the highest. My financing was great also. Si did great as well in Financing. More

by deborahsullivanland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Si in finance. , Shelby Donnelly
February 25, 2021

My experience as this dealership was good. My service advisor, Jason went over every detail, h answered all my question, so I'm totally satisfied. The staff at the dealership was very helpful, while I wa More

by BEN FOSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, LEO VITALIN
February 24, 2021

Great bunch of folks, every one of them. Never a problem when I bring them my vehicle. Jason is always helpful and keeps you updated. More

by polorun522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
February 24, 2021

Excellent service. Very responsive to customer needs. They go above and beyond to take care of you. Very happy client. Thank you very much. Will go there again when needed. More

by HISMAILMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
February 24, 2021

Overall fantastic experience, wouldn’t buy or service my car anywhere else. Top notch Sajed and service team, they make you feel like you are part of the Mecedes Benz family! More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Fred Boyce , Tony Saienni, Carol Siracuse Wilson
February 23, 2021

Service was great had me in and out in a timely fashion they even washed my car I was very happy with the service department More

by STILLIE40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy
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