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Mercedes-Benz of Wilmington
Wilmington, DE
1,586 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,586 reviews
Verified Customer
February 24, 2021
Overall fantastic experience, wouldn’t buy or service my car anywhere else. Top notch Sajed and service team, they make you feel like you are part of the Mecedes Benz family! car anywhere else. Top notch Sajed and service team, they make you feel like you are part of the Mecedes Benz family! More
by Bryan
Employees Worked With
Rick Umani, Fred Boyce, Tony Saienni, Carol Siracuse Wilson
February 23, 2021
Check in with Carol was great. I was nervous about what could possibly be wrong with my car. She made me feel better with her great sense of humor. could possibly be wrong with my car. She made me feel better with her great sense of humor. More
by WILLIAMSDELORIS
Employees Worked With
Carol Siracuse Wilson
February 23, 2021
Hello, I went to your dealer for the first time the short time that I was there it was a good experience. Thank you for the excellent service. time that I was there it was a good experience. Thank you for the excellent service. More
by Rand
Employees Worked With
Tony Saienni, Jason Kuczeriawenko
February 23, 2021
Best service I received in years, by far better than Mercedes of Cherry Hill, and Mercedes of Devon combined. I was updated about what was going on, estimate time frame of completion. Everyone were pol Mercedes of Cherry Hill, and Mercedes of Devon combined. I was updated about what was going on, estimate time frame of completion. Everyone were polite, it was the best service in years. The service at the other locations these past few years from my stance have been horrible. I was more than elated with Mercedes of Wilmington. Thank You all. Looking forward to continuing business with Mercedes of Wilmington. More
by SINAOENT
Employees Worked With
The Receptionist was Phenomenal, and had a Beautiful Wedding ring set. , Tony Saienni
February 23, 2021
Keep up the good work and the prices down on maintenance. Nice facilities and good people working, just expensive on parts and labor work. By Nice facilities and good people working, just expensive on parts and labor work. By More
by TAARIQ10
Employees Worked With
Carol Siracuse Wilson
February 23, 2021
It was a pleasant experience. As usual Carol was very helpful and friendly. The work was done in a timely manner and I was notified immediately. helpful and friendly. The work was done in a timely manner and I was notified immediately. More
by ADRIANE.BROWN513
Employees Worked With
Carol Siracuse Wilson
February 23, 2021
As always, the experience was very easy and professional. The team there goes above and beyond making sure work is done well and in an efficient manner so as not to take up too much of your day. The team there goes above and beyond making sure work is done well and in an efficient manner so as not to take up too much of your day. More
by Jmatyger
Employees Worked With
Tony Saienni, Jason Kuczeriawenko
February 23, 2021
I am very pleased with Mercedes dealership in Wilmington ,the general mgr and Jason in customer service are always helpful to my needs , my car gets the greatest care the service is excellent..........,,,.. ,the general mgr and Jason in customer service are always helpful to my needs , my car gets the greatest care the service is excellent..........,,,.....::::::......................................... More
by MILTONLARUE
Employees Worked With
Jason Kuczeriawenko
