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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

February 22, 2021

Was very professional.. prompt response to the job and fixing the issue .. amazing front desk service.. knew my name and conversation was assuring thank you. More

by JUNK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly, Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
February 21, 2021

There was a problem. Carole solved the problem. Goodwill was saved. Always a good experience with Mercedes, Wilmington. That's it in a nutshell. Don't have 25 words.... More

by CHRISTINEWATERS108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson, LEO VITALIN
February 20, 2021

The service is good, but the price is beyond comprehension. Always feel like they are trying to sell and charge more than is needed. Have recommended a new battery two consecutive years at sig More

by Duck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
February 19, 2021

I questioned some of the work and labor costs but my car is running better than ever! I’m not going anywhere else for service again. Thank you MB of Wilmington! More

by KIMBER6864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
February 19, 2021

I ve been doing business with Merceds Benz of Wilmington for over 15 years .Ive always had good service and there.The showroom is always clean and the staff is always professional More

by JBROWN3672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
February 19, 2021

I felt overcharged and everything was not complete, and those things that where not completed where not communicated to me, it use to be better. More

by THERAPYANDMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
February 18, 2021

Jason in the service department is always helpful and very knowledgeable. I trust Mercedes-Benz of Wilmington Delaware to do quality repair work on my car More

by MUDDYRUTS.FARM
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
February 18, 2021

This dealership completed all work in a timely manner while keeping me informed along the way. They always answered questions quickly and everyone I spoke with was knowledgeable and very pleasant. More

by BBUCK22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Carol Siracuse Wilson
February 18, 2021

Awesome experience at the Dealership today. Updated continuously by service representatives, always friendly and accommodating. Explained all service in great detail and recommended things I should pro More

by DIANESCUDERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Melchior, Carol Siracuse Wilson
February 18, 2021

Excellent experience every time I am there. The people are committed to making sure their customers are cared for, and problems, needs resolved!thank you More

by FRANCESCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valli & Andrea, & Julian, Michael Manley, Pat Oliveto, Jason Kuczeriawenko
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