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Mercedes-Benz of Wilmington
Wilmington, DE
1,586 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,586 reviews
February 22, 2021
Unrivaled customer service coupled with brand-specific expertise results in excellent value. MB of Wilmington team members we have worked with have been considerate of our time and operate with a shared s expertise results in excellent value. MB of Wilmington team members we have worked with have been considerate of our time and operate with a shared sense of urgency. More
by XRACER996TT
Verified CustomerEmployees Worked With
Scott Creamer
February 22, 2021
Samy Hamza was my salesperson (superior in every way) He listened, delivered and was the reason my 2021 was purchased from Wilmington. Everyone wishes to have a salesperson such as he. He listened, delivered and was the reason my 2021 was purchased from Wilmington. Everyone wishes to have a salesperson such as he. More
by LJJKDURSO
Employees Worked With
Samy Hamza
February 22, 2021
Was very professional.. prompt response to the job and fixing the issue .. amazing front desk service.. knew my name and conversation was assuring thank you. fixing the issue .. amazing front desk service.. knew my name and conversation was assuring thank you. More
by JUNK0
Employees Worked With
Shelby Donnelly, Fred Boyce, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
February 22, 2021
The service personal was friendly, professional and helpful. She was patient with me the whole entire time. Provided me with details about the service I needed for my vehicle. helpful. She was patient with me the whole entire time. Provided me with details about the service I needed for my vehicle. More
by LOLAMAYO
Employees Worked With
Carol Siracuse Wilson
February 21, 2021
There was a problem. Carole solved the problem. Goodwill was saved. Always a good experience with Mercedes, Wilmington. That's it in a nutshell. Don't have 25 words.... was saved. Always a good experience with Mercedes, Wilmington. That's it in a nutshell. Don't have 25 words.... More
by CHRISTINEWATERS108
Employees Worked With
Carol Siracuse Wilson, LEO VITALIN
February 20, 2021
The service is good, but the price is beyond comprehension. Always feel like they are trying to sell and charge more than is needed. Have recommended a new battery two consecutive years at sig comprehension. Always feel like they are trying to sell and charge more than is needed. Have recommended a new battery two consecutive years at significantly different prices each time, but the battery in the car still works fine. More
by Duck
Employees Worked With
Jason Kuczeriawenko
February 20, 2021
I ve been doing business with Merceds Benz of Wilmington for over 15 years .Ive always had good service and there.The showroom is always clean and the staff is always professional for over 15 years .Ive always had good service and there.The showroom is always clean and the staff is always professional More
by JBROWN3672
Employees Worked With
Carol Siracuse Wilson
February 19, 2021
I felt overcharged and everything was not complete, and those things that where not completed where not communicated to me, it use to be better. those things that where not completed where not communicated to me, it use to be better. More
by THERAPYANDMORE
Employees Worked With
Fred Boyce, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
February 19, 2021
I questioned some of the work and labor costs but my car is running better than ever! I’m not going anywhere else for service again. Thank you MB of Wilmington! is running better than ever! I’m not going anywhere else for service again. Thank you MB of Wilmington! More
by KIMBER6864
Employees Worked With
Jason Kuczeriawenko
February 19, 2021
Excellent experience every time I am there. The people are committed to making sure their customers are cared for, and problems, needs resolved!thank you are committed to making sure their customers are cared for, and problems, needs resolved!thank you More
by FRANCESCA
Employees Worked With
Valli & Andrea, & Julian, Michael Manley, Pat Oliveto, Jason Kuczeriawenko
