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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

February 09, 2021

I’ve never had a bad experience at Mercedes Benz of Wilmington, the staff is always so warm and accommodating! The facility is always an enjoyable environment to be in and the customer service is excel More

by DAMAINESTA915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni
February 09, 2021

Fred was very kind and knowledgeable. I was nervous that my check engine light meant I would be shelling out a large amount of money. Although that ended up being the case, Fred broke down exactly what work More

by JEN E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
February 09, 2021

This dealership has being doing my car the past 6 1/2 years, they are friendly and professionals. But if someone spends over $1500 you should al least wash the car. More

by ZEKFREE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
February 08, 2021

Tony is always a great help. Everything time I call with questions or if I need an appointment, He has the answer. Keep up the great work Tony. More

by TARTISWATSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
February 08, 2021

I’ve been very pleased with Fred Boyce and the service I’ve received at Mercedes Benz of Wilmington. I always bring my car there More

by OLLIEEARL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
February 08, 2021

What a great experience! Staff was really helpful and made everything easy and seamless. Really great price for the vehicle and everything was explained in detail!!! More

by Cgmellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Finance Manager, Derek Wimbish, Pat Oliveto, Samy Hamza
February 08, 2021

Superb and top of the line service!! Fred took very good care of me and made sure that me and my wife were comfortable in the lounge where we look at some beautiful vehicles that we are thinking about purch More

by MIKEFLEMINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Jason Kuczeriawenko
February 07, 2021

After two incompetent experiences with another dealership, a friend recommended Wilmington Mercedes. What a difference! The service is done correctly the first time, they are courteous, and the bi More

by PAULLEWISJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
February 07, 2021

Pleased with the friendliness and attention given during this vehicle transaction. Have enjoyed the service for past 10 years. Looking forward to same for next 10. More

by JOHc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Derek Wimbish, Fred Boyce
February 06, 2021

I have already done this! Service was great but the app to make an appointment stinks. It does not tell you that you cannot get parts or a rental on weekends. More

by GARYOWEN16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
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