Mercedes-Benz of Wilmington

From the time I walked in I was greeted with a smile. Everyone was professional and courteous, especially the service manager Jason. Great service overall, exceptional. Thank you. Everyone was professional and courteous, especially the service manager Jason. Great service overall, exceptional. Thank you. More

The wilm dealership was very professional and courteous from this initial call to getting my vehicle worked on returnin to get it i rated a 5 star in all categories but only a 4 star in price my vehiclewa from this initial call to getting my vehicle worked on returnin to get it i rated a 5 star in all categories but only a 4 star in price my vehiclewas n/c as is was a recall but i think the rate i saw on the sheet at $169 hour is way above a normal charge i Even if it is a benz i belive all people in this pandemic are suffering with bill payment . Just saying.......... More

Amazing team, very helpful and professional. Shelby is so kind and generous to help me getting my dream car.Proud to be the owner of Merced Benz . kind and generous to help me getting my dream car.Proud to be the owner of Merced Benz . More

very good service got me right in and done in no time guys were friendly and patient with us and made sure we got best deal. guys were friendly and patient with us and made sure we got best deal. More

MB Wilmington is an excellent dealership with an efficient and professional service department. I have enjoyed my experience with them and have taken three different cars there. efficient and professional service department. I have enjoyed my experience with them and have taken three different cars there. More

Concierge service is top notch. From making the appointment to the courteous pick up and drop off, every aspect of our experience was perfect. Thank you MBOW!!! appointment to the courteous pick up and drop off, every aspect of our experience was perfect. Thank you MBOW!!! More

Excellent customer service...specifically, Jason was extremely helpful. Turnaround time was unexpectedly fast. Quality of work was up to par. Very satisfied with the end results extremely helpful. Turnaround time was unexpectedly fast. Quality of work was up to par. Very satisfied with the end results More

Great dealership and staff made the delivery seamless and were able to do delivery and paperwork when it was convenient for my timeframe. Love they way they go above and beyond to meet my needs. and were able to do delivery and paperwork when it was convenient for my timeframe. Love they way they go above and beyond to meet my needs. More

Jason at the service department helped me with all that I needed. He was very exceptional. I really appreciate his commitment and dedication in handling my concerns. He is simply the best! needed. He was very exceptional. I really appreciate his commitment and dedication in handling my concerns. He is simply the best! More

The customer service was great after visiting land rover and being over looked. It was a great day meeting Alissa who treated my sister and I with the utmost respect. and being over looked. It was a great day meeting Alissa who treated my sister and I with the utmost respect. More