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Mercedes-Benz of Wilmington
Wilmington, DE
1,588 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,588 reviews
Verified Customer
July 15, 2021
The service department provided me with very well planned transportation back to my home when I bring my Mercedes in for service and provide pick up service at my home when the service is completed. The chec transportation back to my home when I bring my Mercedes in for service and provide pick up service at my home when the service is completed. The check-in staff like Tony do a splendid job of understanding my vehicle and it’s needs. More
by BORCHERT from Ohio
Employees Worked With
Tony Saienni
July 15, 2021
They didn’t explain to me that they would be keeping my car overnight and not only that the rental car did they give me was horrible the gas pump open the car was just horrible completely horrible car overnight and not only that the rental car did they give me was horrible the gas pump open the car was just horrible completely horrible More
by TBCCBAIL
Employees Worked With
Brad Davis, Jason Kuczeriawenko, Carol Siracuse Wilson
July 15, 2021
excellent job very communicative. professional i would recommend to anyone that has a mercedes the best mercedes dealer from my experience.i have been happy so far recommend to anyone that has a mercedes the best mercedes dealer from my experience.i have been happy so far More
by ADMIRC
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
July 15, 2021
Very accommodating and trustworthy. Listened to my issues and helped to get me prompt service. They also made recommendations so that I will not have battery problems in the future. and helped to get me prompt service. They also made recommendations so that I will not have battery problems in the future. More
by RATDOGS123
Employees Worked With
Tony Saienni
July 15, 2021
Very engaging, great customer services. The young gentleman that I engaged with was very informative, exceptional personality. He was amazing and is a great asset to your company. gentleman that I engaged with was very informative, exceptional personality. He was amazing and is a great asset to your company. More
by HONEYBOWICK1
Employees Worked With
I think that was his name. African American , Brad Davis
July 15, 2021
I was treated very well. I could see that service I’ve very important to you. I thought the charges were a little high. I would recommend you to my friends very important to you. I thought the charges were a little high. I would recommend you to my friends More
by LYDIANNA
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
July 15, 2021
The customer service by Jason K is always exceptional. Good communication throughout the day always helpful. I thought overall cost was definitely high for minimum work/ preventive maintenance complete Good communication throughout the day always helpful. I thought overall cost was definitely high for minimum work/ preventive maintenance completed. More
by DCReese
Employees Worked With
Jason Kuczeriawenko
