Mercedes-Benz of Wilmington

Fred in service did an outstanding job. He ensured the service was completed and kept me informed of options for additional work. Excellent customer service. service was completed and kept me informed of options for additional work. Excellent customer service. More

This dealer is the best car dealer I have worked with accommodating and accurate ! Never an issue to schedule an appointment with a loaner. Staff friendly and knowledgeable accommodating and accurate ! Never an issue to schedule an appointment with a loaner. Staff friendly and knowledgeable More

The service including shuttle service is always friendly and efficient. The atmosphere in the showroom is always cold and unwelcoming. A bunch of unsmiling dark suits. and efficient. The atmosphere in the showroom is always cold and unwelcoming. A bunch of unsmiling dark suits. More

It was a great experience, as always. From Being able to have the car picked up and delivered back, to Gary who was super nice and careful, to Carol, my service lady. THANK YOU have the car picked up and delivered back, to Gary who was super nice and careful, to Carol, my service lady. THANK YOU More

Samy was great! He was able to match me with the perfect car that matched my requirements! The dealer should pay more attention to detail. car that matched my requirements! The dealer should pay more attention to detail. More

Awesome service as always. Though it took multiple visits the crew at Mercedes Benz of Wilmington took the time to work on my car until it was back to functioning perfectly. Will always return for my service the crew at Mercedes Benz of Wilmington took the time to work on my car until it was back to functioning perfectly. Will always return for my service needs. More

You all are so very friendly especially Karen and much better there tham in Pa he was not friendly and he show favor to th better there tham in Pa he was not friendly and he show favor to th More

Great dealership. We worked with Rick and he did an incredible job. Didn’t play any games with us. Gave us a fair deal and we love the car. Wonderful buying experience!! incredible job. Didn’t play any games with us. Gave us a fair deal and we love the car. Wonderful buying experience!! More

Everything was fine . They just didn't put a piece on my rim. the people is so kind T h a n k y o u rim. the people is so kind T h a n k y o u More

I purchased a 2018 from this dealership on Oct 1 2020 when my vehicle was dropped off. The same night the engine light came on. I went back the next day and told them the engine light was on and also to when my vehicle was dropped off. The same night the engine light came on. I went back the next day and told them the engine light was on and also to collect on the I owe you for the back window tail light that had water in it. They was supposed to replace it for us. But instead we were told to take it to the Lincoln dealership because it was under warranty. It's been two months now. We have made two payments now. On a vehicle that we only had in our possession for about two weeks intermittently. Lincoln can't figure out why the engine light keeps coming on and the under the vehicle it was missing the engine cover is missing but the clips were there. If Wilmington of Mercedes did the checking out the vehicle like they said they did. They would have found these issues. We need your help with this issue. Diana and Jices More