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Mercedes-Benz of Wilmington
Wilmington, DE
1,587 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,587 reviews
December 04, 2020
Dru was very patient with me over a few months as we waited for the perfect vehicle to present itself. Will stick with Dru for years to come. waited for the perfect vehicle to present itself. Will stick with Dru for years to come. More
by KartikP
Employees Worked With
December 04, 2020
Overall great experience! Bought a used car that I saw on their website. Used car manager Druv was very pleasant and without wasting any time, he gave us the best deal. I am very impressed. They valued my ti their website. Used car manager Druv was very pleasant and without wasting any time, he gave us the best deal. I am very impressed. They valued my time and business. I would highly recommend this dealership. More
by SANKET_6569
Employees Worked With
December 04, 2020
Dhru and his team helped me every step of the way , from deciding style , comfort, reliability, and most important,PRICE !! Great buy for me and my family ! deciding style , comfort, reliability, and most important,PRICE !! Great buy for me and my family ! More
by Sarge302
Employees Worked With
December 04, 2020
I’ve bought a ton of cars in my life for various places but never thought I’d have a great experience until I met Drew. Drew looked out for my best interest and really told me what he thought. Car sales pe but never thought I’d have a great experience until I met Drew. Drew looked out for my best interest and really told me what he thought. Car sales people have this notion that they can’t be trusted but Drew proves that to be false. I’m not buying a single car without consulting him first More
by NeelP88
Employees Worked With
December 04, 2020
Fast and easy, hassle free and smooth transaction. thank dhru again for suggestion on the new purchase, the car runs so smooth as like a new car dhru again for suggestion on the new purchase, the car runs so smooth as like a new car More
by edwind1987
Employees Worked With
December 04, 2020
Had a few questions that needed honest answers and was hoping Dru was that guy... Guess what. HE WAS. Very knowledgeable and respectful. Thank you very much Dru for all the help. Will be visiting you agai hoping Dru was that guy... Guess what. HE WAS. Very knowledgeable and respectful. Thank you very much Dru for all the help. Will be visiting you again soon. More
by archieafroz
Employees Worked With
December 04, 2020
Dhur is very professional and very understanding of my needs for a vehicle . Super nice , would definitely recommend the dealership to anybody who’s looking for a smooth transition and no hassle . needs for a vehicle . Super nice , would definitely recommend the dealership to anybody who’s looking for a smooth transition and no hassle . More
by Jpcls63
Employees Worked With
December 04, 2020
shelby was exceptionally professional, responsive and knowledgeable financial department was efficient, friendly and presented information in manner that was easily understood overall great experie knowledgeable financial department was efficient, friendly and presented information in manner that was easily understood overall great experience, would recommend More
by bhorse19973
Employees Worked With
Shelby Donnelly
December 03, 2020
Very professional and knowledgeable about every vehicle. The sales staff is amazing because they go to the moon and back to get you what you want. Truly a wonderful experience The sales staff is amazing because they go to the moon and back to get you what you want. Truly a wonderful experience More
by RAFIK2473
Verified CustomerEmployees Worked With
Alissa Facciolo
December 03, 2020
Work performed at a high level and timely. But you didn’t disappoint in that you came up with services , needed or not, that were presented to me for approval. There is never a mechanic’s comment as didn’t disappoint in that you came up with services , needed or not, that were presented to me for approval. There is never a mechanic’s comment as to the severity of the needed work, just here’s what we found and it will cost you X. Sorry for the commentary but after several years with two different dealerships that’s the bottom line. Thank you. More
by CHWEFFINGER
Employees Worked With
Fred Boyce
